Rep., Lead Development

Long Description

Principal Accountabilities
In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:
Under limited supervision

• Perform outbound and inbound prospection, qualifying and preparing sales opportunities.
• Engage in cold calling to targeted account lists generating new leads.
• Qualify prospects and leads based on guidelines and criteria (Marketing Qualified Leads - MQLs).
• Process inbound prospects and leads from all sources of Epson activities.
• Collaborate with product, marketing & sales teams building playbooks, calling guides and lead qualification criteria.
• Keep abreast of product lines and industry trends and inform Epson management what may impact customers purchases.
• Identify and understand customer needs and provide solutions using Epson products, programs and services.
• Manage prospects and leads timely maintaining accurate information, notes, activities, and status.
• Submit weekly reports of activity and calls.

Principal Skills & Knowledge 

• +2 years of experience working in qualifying leads in contact centers or call centers. 
• Advanced Conversational English. 
• Strong communication, negotiation and sales skills. 
• Motivated person, goal-oriented, and learning-oriented. 
• Interested in the technology industry. 
• Knowledge of digital tools such as Excel and SalesForce is desirable.