Sr. Rep., Lead Development

Long Description

Principal Accountabilities
In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:

• Perform outbound and inbound prospection, qualifying and preparing sales opportunities.
• Engage in cold calling to targeted account lists generating new leads.
• Qualify prospects and leads based on guidelines and criteria (Marketing Qualified Leads - MQLs).
• Process inbound prospects and leads from all sources of Epson activities.
• Collaborate with product, marketing & sales teams building playbooks, calling guides and lead qualification criteria.
• Keep abreast of product lines and industry trends and inform Epson management what may impact customers purchases.
• Identify and understand customer needs and provide solutions using Epson products, programs and services.
• Manage prospects and leads timely maintaining accurate information, notes, activities, and status.
• Submit weekly reports of activity and calls.

Main Requirements

• Ideally 3 years of experience in a contact center or call center.

• Advanced Portuguese.

• Strong communication, negotiation, and sales skills.

• Motivated, goal‑oriented, and committed to continuous learning.

• Interest in the technology industry.

• Preferably familiar with digital tools such as Excel and Salesforce.

Minimum Experience Requirements

Education