Account Mgr., eCommerce

Long Description

Principal Accountabilities
In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:

• Develop and execute the digital commercial strategy for marketplaces and D2C (Direct-to-Consumer) channels, aligned with business objectives.
• Manage relationships with key marketplaces and D2C platform providers to maximize visibility and sales.
• Collaborate closely with our D2C provider and the marketing, sales, and product teams to optimize product listings, pricing strategies, and promotional campaigns across digital media.
• Use analytical tools (e.g., Google Analytics) to monitor sales performance, market trends, and identify growth opportunities.
• Implement and optimize CRM systems and e-commerce platforms to increase product visibility and drive traffic to our online offerings.
• Monitor and report key metrics such as conversion rates, ROI, and acquisition costs to evaluate the effectiveness of digital sales initiatives.
• Optimize digital campaigns.

Principal Requirements 

• Commercial experience managing relationships with online marketplaces and D2C platforms.
• Completed bachelor’s degree.
• Experience using analytics platforms like Google Analytics to analyze sales data and online performance metrics to generate data-driven actions.
• Experience implementing and optimizing CRM tools (e.g., Salesforce, HubSpot) to manage interactions and automate sales processes.
• Knowledge of digital marketing concepts and tools, including SEO, SEM, and social media advertising, among others.
• Experience with e-commerce logistics, inventory management, and order processing.
• English language: not mandatory.
• Availability for domestic and international travel.