Sr. Customs Representative

Long Description

Principal Accountabilities
In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to:

• Reviews complex daily orders placed on export hold, recommends release, and approves orders (e.g., regulated chemicals, denied persons/countries, controlled software).
• Assists with tariff classification research for imported/exported products.
• Collaborates with Product Management and Customer Account Services to resolve supply chain issues.
• Clears inbound and outbound shipments using appropriate system programs.
• Maintains the company’s low-risk importer status by ensuring adequate compliance controls.
• Coordinates the nationalization process for shipments, working with logistics suppliers to ensure timely and compliant processing.
• Ensure all necessary documents are available and properly handled to facilitate the nationalization process and meet company requirements.
• Communicates the availability and release of merchandise to expedite the billing process.

Principal Requirements 

• Bachelor’s degree in customs administration, international trade, logistics, or a related field.
• 2+ years of experience in North American import and export processes (USA, CAN, MEX).
• Strong knowledge of international trade concepts.
• Intermediate Excel skills.
• Conversational English.
• SAP proficiency (preferred).