Pre-Sales Specialist Education Sector

Location:

Lima, LIM, PE

Requisition ID: 10484

Company: Epson Peru S.A.

We are looking for a Technical Presales Specialist to provide consultative technical support and drive the promotion of technology solutions tailored to the education sector. This position plays a key role in supporting commercial teams by contributing to the development of business opportunities through the demonstration, validation, and implementation of projectors, scanners, and printing solutions.

The ideal candidate will have solid experience in presales activities and the deployment of technology solutions for educational institutions, with the ability to understand customer needs and translate them into value-driven proposals that support the adoption of new technologies. This individual will be responsible for leading product demonstrations, Proofs of Concept (PoCs), training sessions, and specialized technical support activities, working closely with the Sales, Marketing, and Technical Service teams.

Long Description

Principal Accountabilities

In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to: Under limited supervision:

Provide specialized technical assistance and support, both pre- and post-sales, for projectors, printing, and scanning solutions, while supporting Sales and Marketing initiatives.
Partner with the Sales team to develop and generate demand for new business opportunities through the execution of strategies that contribute to achieving commercial objectives.
Support the Sales organization through customer visits and presentations to end-users within the education sector.
Conduct product demonstrations prior to installation when required.
Provide technical support to other countries within the region as needed.
Collaborate with the Technical Service and Support teams on both presales and post-sales activities when applicable.
Participate in internal and external training programs related to applicable products and solutions.
Serve as the technical lead in troubleshooting and resolving technical issues reported by channel partners and end users, including compatibility and integration-related matters.
Design and deliver Proofs of Concept (PoCs) based on previously defined customer requirements.
Respond to intermediate and advanced technical inquiries from customers, distributors, wholesalers, and subsidiaries.
Deliver training programs on installation, troubleshooting, and first-level technical support.
Report product performance irregularities not documented in technical notes or manuals, including activities related to product disassembly, calibration, and testing.
Conduct product demonstrations, installations, and operational reviews for internal teams and stakeholders.

Key Requirements

5+ years of experience in a presales role supporting solutions for the education sector.
Experience deploying solutions related to projectors, printing technologies, or interactive display systems (preferred).
Strong negotiation, communication, and customer-centric relationship management skills.
Proven experience leading Proofs of Concept (PoCs) with educational institutions to validate solution performance and business value.
Intermediate English proficiency (preferred).
Bachelor's degree in Engineering, Information Technology, Business, or a related discipline.

Travel

National Travel - Up to 50%