Collections Rep

Long Description

Principal Accountabilities

In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:

• Do all the necessary actions to obtain a timely recovery of the accounts receivable under their control.
• Monitor the Accounts Receivable of the customers under their control.
• Provide to the Treasury Department a forecast of the deposits that each affiliate will receive from the customers.
• Register the payments, apply credit memos or credit balances from the customers according to the EPSON Credit Guidelines and Collection Policies.
• Visit customers to reconcile their accounts, to obtain the payment of due invoices and/or to recover or clarify deductions.
• Assure that the prompt payment discounts that the customers deduct are being discounted accurately and consistent with the prompt payment discount policies established in each affiliate.
• Request reimbursements to the customers when they have credit balances.
• Release all the orders with a payment term of Payment in Advance or in Cash by verifying that the total amount of the orders is the same than the amount recorded in the bank accounts.
• Authorize the payment of guarantees to the service centers, when they do not have due balances as customers. In case that a service center has due balance, request to the Accounts Payable Area a compensation between accounts.
• Release manually the orders from the customers that are on credit hold, according to the EAI’s policies.
• Request temporary credit limits (“Exceeding the approved credit limit” format), when a special project or high sales exceed the approved credit limit. This activity must be analyzed in coordination with the Regional Credit Analyst.
• Coordinate with Sales, Operations, MDF, Service and Billing areas the process to eliminate deductions of the retailers.
• Control the loans and returns of the fleet assets. Ensure that the employees return the demo loans according to the agreed expiration date and according to the policies.
• Prepare different reports related to the Accounts Receivable, including the end month closing reports. Participate in activities related to the end month closing.
• Calculate AR’s revaluation (if it applies) the last working day of the month. Prepare the register of the foreign exchange profit or loss; and ensure that the amount is registered on the books before the end month closing.
• Update and develop procedures of Credit and Collection Areas.
• Promote innovation and continous improvement in the área of Credit and Collections from the different countries.

Main Requirements 

• 2-5 years of experience working in credit and collections, primarily with retail accounts. 
• Bachelor´s degree in business administration, accounting or a related field. 
• Knowledge of SAP
• Intermediate / Advanced Office 360° Excel required Power BI preferred