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Senior Technical Sales Support Specialist, Projectors, Northeast US


Bedford, NH, US

Requisition ID:  2790
Company:  Epson America, Inc

Epson, a global technology leader with a long history of innovative technology, award winning products and industry leading performance has an exciting opportunity for Technical Sales Support Specialist who can utilize their technical skills to help customers use our products to the utmost capacity. This position can be located anywhere in the US and will be remote with travel to cover the Northeast US and Canada. This position will responsible for assisting sales efforts by providing technical sales and application support for all branded products for commercial end users and collaborating with commercial branded sales (predominantly Commercial Account Managers and Audio Visual) to identify and address client requirements.

What you will be doing: Provides Technical Support-

  • Provides pre and post sale technical support to both Dealers and Commercial End-User Customers
  • Collaborates with Commercial Account Managers to prepare and deliver product demonstrations and training (includes participation in trade shows, dealer meetings and sales meetings)
  • Assists customers with product configuration, system interface requirements, and installation
  • Provides technical expertise to Sales Region
  • Provides technical feedback to Product Management based on customer contact
  • Provides support for Customer Relationship Management (CRM) application and collaborates with product management to develop training

About your experience:

  • 5+ years of projector technical support experience
  • Experience dealing with resellers and end-user customers 
  • Experience with product demonstrations and training clients post and pre-sales
  • Ability to lift and carry devices up to 50 lbs
  • Up to 50% travel is required.

Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local law.

Nearest Major Market: Manchester
Nearest Secondary Market: Nashua

Job Segment: Technical Support, Sales Support, Product Manager, CRM, Technology, Sales, Operations