Lead Repair Technician (1st Shift)

Location:

Plainfield, IN, US

Requisition ID: 10243

Company: Epson America, Inc

Hourly Pay Rate: $25.00 - $31.00/hr.

Department: Depot-Repair

Schedule: Monday - Friday, 6:00am - 2:30pm OR 7:00am - 3:30pm

Some overtime may be required to fulfill job duties.

About Epson

Epson is a global technology leader dedicated to connecting people, things, and information through its original, efficient, compact, and precision technologies. Our product lineup includes inkjet printers, digital printing systems, 3LCD projectors, smart glasses, sensing systems, and industrial robots. We are committed to driving innovation and exceeding customer expectations in inkjet, visual communications, and robotics.

We are currently looking a Lead Repair Technician to join our team on 1st Shift in our Repair Depot.

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, and vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
Annual bonus program for all employees
401(k) plan with company matching
Tuition reimbursement, Employee Assistance Program (EAP), employee discounts, and much more!

What You Will Be Doing

As a Lead Repair Technician, you will play a key role in our Repair Depot operations by:

Assisting the Technical Supervisor in planning and communicating work assignments
Performing repairs on all product categories independently following written work instructions
Provides technical guidance to lower level technicians and other departments
Assisting Technicians in meeting performance and safety goals
Assisting with product evaluations
Providing direction to other Repair Depot staff in support of the repair operations
Communicating issues to the technical management team
Inspecting a unit’s condition to determine repairable or non-repairable damage
Following written procedures to determine unit performance
Performinh complex repair on units and firmware upgrades
Performing final testing to confirm repair results
Accessing and use diagnostic programs
Performing assigned work while maintaining efficiency and quality standards
Performing electronic and/or mechanical adjustments using specialized test equipment
Performing training for other employees
Creating and validating test and repair procedures
Reviewing and approving parts replacement and unit status
Performing data entry tasks using available reporting systems
Tracking and reporting production and labor information

What You Will Bring

Your background and experience should include:

2+ years of leadership experience in a warehouse or manufacturing environment
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Problem-solving mindset with a focus on continuous improvement

The starting annual base pay for this role is between USD $25.00 and $31.00/hr. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.