Consumer Account Manager, Amazon

Epson, a global technology leader focused on enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships and a commitment to the environment, is seeking an exceptional Account Manager - Consumer to join our Sales team. You will be responsible for building Epson top-line sales by meeting and exceeding sales quotas and increasing Epson brand awareness and market penetration, developing, and coordinating sales activity to Key Retailers and Authorized Epson Resellers within a defined territory, and overseeing all facets of reseller account and relationship management.

What you will be doing:

Builds Sales

• Meets or exceeds sales and product objectives in territory by effectively utilizing all resources available.
• Collaborates with Manager in development of sales plan.
• Establishes a strong Epson presence within account base at decision maker and management level.
• Interacts with all appropriate internal and external customers to ensure successful implementation of sales and marketing strategies with the customer.
• Motivates all customer personnel to support sales and marketing efforts of Epson products.
• Identifies and understands the customer’s needs and provides solutions using Epson products, programs, and services.
• Designs and creates marketing programs consistent with corporate strategies that result in achievement of sales quotas and objectives within defined territory.
• Ensures that marketing funds are focused on programs that achieve desired product mix and ROI and considers impact on all Epson channels of distribution.
• Demonstrates products to existing and potential customers.
• Keeps abreast of product lines and industry trends and informs Epson management on developments and trends that may impact customers’ purchases and other business activities in the near and distant
• future.
• Participates in trade shows, reseller seminars and sales meetings.
• Identifies sales training needs of account and prepares training in conjunction with the Sales Training Department.
• Resolves customer issues promptly and thoroughly; escalates issues to manager as appropriate.

Effective Sales Administration

• Develops and provides Sales Operations with monthly product forecasts and sell-through/inventory by account.
• Adheres to all administrative policies and procedures.
• Operates within budgetary constraints.
• Submits weekly activity/call reports.

Skills and experience you will bring:

• Experience working with Amazon as a vendor or working at Amazon as a vendor manager.  (5+ years)
• Proven success as sales account manager
• Completion of an undergraduate program or equivalent experience (B.A. or B.S.)
• Up to 50% travel