Senior Facilities Coordinator

Epson is a global technology leader whose philosophy of efficient, compact and precise innovation enriches lives and helps create a better world.

Epson is seeking a Sr. Facilities Coordinator to help create a well-maintained, efficient, and welcoming workplace. In this role, you will be responsible for overseeing the delivery of facilities-related services that support daily operations and enhance the employee experience. You will collaborate with internal teams and external vendors to coordinate workplace services, support space planning and office moves, and identify opportunities to improve service quality and operational efficiency.

What You Will Be Doing:

• Evaluates, analyzes, and processes facilities resource requests, and properly assigns and regulates all Facilities Help Desk responses using specified service levels. Escalates issues to Manager as problems arise.
• Coordinates and monitors vendor service provider activities based on KPIs to ensure optimal outcomes.  Analyzes vendor data for opportunities for efficiencies and cost reductions.
• Proactively maintains space planning and utilization documents, records, plans, and workspace standards.  Makes recommendations for improvement based on best practices.
• Plans and oversees internal/external moves, adds, and change processes within budget and with minimal disruption to business operations.
• Functions as the key support resource to users and occupants within the workplace ensuring service excellence and enhanced workplace experience.
• Helps plan, develops, and oversee various workplace experience programs, protocols, etiquette, employee events and amenities. Continuously evaluates and identifies innovative ways to streamline and enhance service delivery to maximize user and occupant experience.
• Develops, and maintains all contents of the Department intranet site and other internal communication channels.
• Performs administrative duties for department including but not limited to maintaining of files, records, contracts, insurance, etc., and preparing of project proposals, timelines, and schedules.
• Processes accurately and consistently all department financial records according to company policy.  Maintains various databases.
• Acts as a member of the Environmental & Sustainability and Safety Teams, and maintains Health and Safety Standards, monitors compliance.  Helps align practices to Sustainable Development Goals.
• Proactively develops and maintains strong relationships with all Epson staff, as well as outside vendors.
• Performs other related duties as assigned

What You Will Bring:

• 5-8 years of experience in facilities coordination, workplace services, or a related role.
• Experience coordinating vendors, facilities service requests, space planning, and office moves.
• Strong organizational and problem-solving skills, with the ability to manage multiple priorities and identify opportunities to improve service and efficiency.
• Excellent communication and interpersonal skills, with a commitment to customer service and building strong working relationships.
• Proficiency in Microsoft Office applications and experience maintaining records, tracking expenses, and preparing reports.