Careers at Epson

Strategic Account Manager - Micro Devices - Semiconductors (Los Alamitos, CA, US)

Focused on a limited number of strategic accounts in California with design locations throughout North America, the Strategic Account Manager will be responsible for a specific number of strategically chosen Accounts. Daily duties will include management of independent manufacturer representatives, and key customers on behalf of Epson Microdevices – Components. Our products include Timing Devices, IC’s, and Sensors.

This role will report directly to the Sales Manager, Strategic Accounts. Qualiﬁed candidates will have 5+ years technical sales experience, with a component background preferred. The ideal candidate must be in California, as this is where the accounts are primarily located.

The Sales Manager will work from a home office. This is a remote position, located in California. Travel expected approximately 33% of the time.

Strategic Sales Manager Duties:

1. Build Sales

Sales management of key accounts in California. Primary duties include growing relationship, increasing sales, & discovery of new opportunities for focus parts. Will be required to have complete control of managing open orders and monitoring forecast. Will be expected to establish a high-level relationship with key contacts at all their customers. Sales Manager will help identify customer’s needs and recommend applicable Epson solutions.
Although customers will primarily be based in California, Sales Manager will have sales responsibility for all customer locations throughout North America. Will be required to travel to these locations as needed.
Motivate and manage outside sales representatives, while actively engaging with customers and channel partners. This includes monthly review calls, to discuss plans, sales goals, and market research.
Meet or exceed sales objectives for your customers by eﬀectively utilizing all resources available. Competency with Microsoft office; Excel (V-look up, Pivot tables, Charts & Graphs), PPT (presentation creation), Power BI (data mining and analysis), and Epson internal system for opportunity tracking are critical for this role.
Manage and track new revenue opportunities until reaching mass production.
Develop strategic account plans to support revenue targets, consistent with company short term demand and long-term objectives for revenue. Emphasis is on Epson’s Focus Products. Work closely with Marketing team to follow customer trends.

2. Eﬀective Sales Administration

Develops and provides management with accurate monthly product forecasts.
Ensure all administrative responsibilities are completed in a timely manner and corporate policies are followed.
Develops and provides periodic reports as deﬁned by management.

3. Relationship Management

Builds strong relationships with peers, and other departments across Epson, to best meet company goals and objectives.
Develop Senior Management relationships at key accounts, and our Channel partners.

4. Minimum Experience Requirements

Requires some sales experience (5+ years minimum), and Sales Management experience is preferred.
Completion of an undergraduate program (BA or BS, technical degree preferred) or equivalent experience.
Travel up to 33%.

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $125,626. and $192,599. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This position will have a 70/30 commission plan.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

#LI-Remote

Sup., Logistics & Distribution (Bogotá, DC, CO)

Long Description

Principal Accountabilities

In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:

Control of Receptions and Inventories in warehouses of customs agents.
Coordination with Customs Agents, Carriers, Finance, Costs for Imports making.
Process supervision of customs agents Importation
Authorization to customs agents of Import Licenses.
Billing revision of customs services suppliers.
Processing of legal licenses for Importation.
Charge Importation Costs in system.
Maintain updated certifications and training as required by the company, ensuring compliance and support to strategic performance (EMS certifications, Epson U courses, etc.).
Enhance strategic and influential communication skills, with emphasis on executive meetings, presentations, and message delivery.
Report extraordinary events regarding to Colombia operations and closing operative reports to regional manager.
Promote continuous improvement projects for Epson Colombia, focused on operational gains, increased efficiency, and enhanced automation.

Other various and/or in collaboration with other areas:

Provide arrival dates of products for sale.
Accountancy of importation folders, payment requests of logistics suppliers.
Payment request of Import Taxes.
Payment for services and load tracking.
Product entry coordination and inventory control.
Control of the Logistics Costs (when applicable)
Control of the importations, deliveries and exportations status.
Management reporting, meetings, inventory control (make monthly cyclic inventories)
Verify that the controls and procedures are updated with the Japan format and are applied in the warehouse (when applicable).
Implement prevention plans for damages, losses and robberies.
Revision, negotiation and update of the Services contracts with suppliers. (when applicable)

Main Requirements

+ 3 years of experience leading logistics and operations teams
Strong knowledge of logistics: Management of 3PL operators, customs, and import/export processes
Completed university degree, preferably with coursework in logistics
Intermediate English (desirable)
Advanced Excel skills
Proficiency in Power BI and SAP

Minimum Experience Requirements

B - Requires some specialist or admin experience (2- 5 years)

Sup., Logistics & Distribution (Bogotá, DC, CO)

Descripción larga del puesto

Responsabilidades principales

Además de las siguientes políticas y procedimientos de Epson, las responsabilidades principales incluyen, pero no están limitadas a:

Controlar las recepciones y los inventarios en los almacenes de los agentes de aduanas.
Coordinación con los agentes de aduanas, transportistas, Finanzas, los costos para la toma de las importaciones.
Supervisión del proceso de los agentes de aduanas
Autorización para agentes de aduanas de Licencias de Importación.
Revisión de facturación de proveedores de servicios de aduanas.
Tramitación de licencias legales para la importación.
Carga de la Importación de Costos en el sistema
Mantener certificaciones y capacitaciones actualizadas según lo requiera la empresa, asegurando el cumplimiento y apoyo al desempeño estratégico (EMS certication, Cursos Epson ,etc.
Fomentar y desarrolar habilidades de comunicación estratégica e influyente, con énfasis en reuniones ejecutivas, presentaciones y entrega de mensajes.
Reportar eventos extraordinarios relacionados con las operaciones en Colombia y cierre de informes operativos al gerente regional.
Promover proyectos de mejora continua para Epson Colombia, enfocados en ganancias operativas, aumento de eficiencia y mejora en automatización.

Otras funciones varias y/o en colaboración con otras áreas:

Proporcionar las fechas de llegada de los productos a la venta.
Contabilidad de las carpetas de importación, las solicitudes de pago de los proveedores de logística.
Solicitud de pago de impuestos de importación.
El pago de los servicios y el seguimiento de la carga.
Coordinación entrada de producto y control de inventario.
El control de los costos por logística (cuando corresponda)
El control de las importaciones, entregas y estado de las exportaciones.
Presentación de informes de gestión, reuniones, control de inventario (hacer inventarios cíclicos mensuales)
Verificar que los controles y procedimientos se actualicen con el formato de Japón y se apliquen en el almacén (cuando corresponda).
Implementar planes de prevención de los daños, pérdidas y robos.
Revisión, negociación y la actualización de los contratos de servicios con los proveedores. (cuando corresponda)

Principales Requisitos

Experiencia de más de 3 años liderando equipos de logística y operaciones
Fuertes conocimientos de logística: Gestión de operadores 3PL, Aduanas y procesos de importación y exportación.
Carrera Universitaría concluida preferentemente haber estudiado cursos de logística.
Inglés intermedio (deseable)
Manejo avanzado de Excel
Manejo de PowerBI y SAP

Requisitos mínimos de experiencia

B - Requiere de alguna experiencia especialista o administrativa para llevar a cabo tareas a nivel operativo (normalmente de 2-5 años de experiencia).

Field Service Specialist - Remote Denver (Denver, CO, US)

The Field Service Specialist is responsible for providing support on Epson Professional Imaging, Industrial and Commercial products regarding repair, usability, serviceability, installation, training and configuration to ensure a very high level of customer satisfaction. Ensure customer satisfaction is delivered and minimizes the amount of down-time the customer experiences. Supports pre and post launch activities and works to build positive business relationships with Epson customers. This location for the role will be remote from the Denver or Fort Collins area.

What you will be doing:

Analyze product failures and make repairs to quickly return equipment to production status either by telephone and/or on-site repair activities
Make recommendations for improved equipment performanceDocument and submit service/repair activity
Return parts to warehouse as necessaryInform customers of equipment supply items (ink, etc.) which require replenishment
Perform research and assigned special projects by Management
Perform product installations and conduct operator equipment production and maintenance training
Deliver service training to service vendors and partners as assigned by management
Apply electromechanical, printing and color theory, including knowledge of RIPs and the ability to create ICC Profiles with the installation, troubleshooting, and repair of equipment malfunctions
Identify potential customer dissatisfaction issues and resolve or escalate as necessary
Perform special research/projects as requested by Service management

Pre and Post Launch Activity:

Assist with the creation of Installation, Service, and Support documentation
Provide hardware, software, configuration, and networking support via telephone, email, chat, and on-site at defined level on assigned products
Perform phone, email, and chat duties as assigned by management
Perform customer site evaluations and product installations

Requirements, Skills & Experience:

Requires more than 50% travel, often on short notice (next business day service)
Support customers in the Denver and Fort Collins areas as well as other areas as assigned
Provide service training to dealers and other service partners
5-8 years of experience in a similar role providing advanced product support for commercial and industrial printing products
Completion of program at a community college, technical or commercial school or equivalent experience (minimum of a 2-year program)
Ability to troubleshoot computer hardware and software problems
Ability to organize and write technical reports
Ability to read and understand product specification and manuals
RIP and ICC Profile experience
Field/on-site repair experience

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $73,091 and $95,943. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

#LI-Remote

Material Handler I (Service Parts, 2nd Shift) (Indianapolis, IN, US)

Hourly Pay Rate: $19.00 - $20.50/hr.

Department: Service Parts

Shift: 2nd

Schedule: Monday - Friday, 2:45pm - 11:15pm

Some overtime may be required to fulfill job duties.

About Epson

Epson is a global technology leader dedicated to connecting people, things, and information with its original, efficient, compact, and precision technologies. With a lineup ranging from inkjet printers and digital printing systems to 3LCD projectors, smart glasses, sensing systems, and industrial robots, the company focuses on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables, and robotics.

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
Annual bonus program for all employees
401K plan with company matching
Tuition reimbursement, employee assistance program, employee discounts, and much more!

Position Summary

Material Handlers are responsible for shipping or receiving inventory and non-inventory goods within a specific area while maintaining the facility and inventories in an orderly condition. They build strong relationships with peers, other departments, and managers to best meet company goals and objectives.

Principal Accountabilities:

Accurately pick, pack, and ship customer orders. Perform accurate putaway of inbound shipments.
Operate equipment in accordance with safety procedures.
Load and unload trailers and containers.
Place appropriate documentation with outbound orders and inbound product per instructions.
Ensure all compliance requirements and special instructions are met.
Conduct random quality control audits of inbound and outbound shipments to ensure compliance.
Comply with all Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Radio Frequency (RF) instructions.
Complete housekeeping duties as assigned.
Participate in cycle counting processes.
Perform other duties as assigned.

Requirements

Previous experience in a warehouse environment is preferred.
Warehouse Management Systems (WMS) and Radio Frequency (RF) experience is preferred.
Ability to operate material handling equipment is a plus.
Ability to work overtime when needed.

The starting annual base pay for this role is between USD $19.00 and $20.50/hr. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

L20130 Regional Corporate Counsel (Barueri, SP, BR)

Regional Corporate Counsel

A Regional Corporate Counsel specializing in corporate transactional work to provide expert legal advice and support for Epson's Industrial line of business, including strategic initiatives. This role involves drafting, reviewing, and negotiating complex commercial agreements, managing transactions, and advising on compliance and government regulations. This position will require building relationships with senior management to create appropriate legal strategies to advance the Epson’s business goals in the Latin American region.

Key Responsibilities

Transactional Support:

Provide legal counsel on all aspects of corporate transactions, including strategic business deals and government sales.
Drafting, reviewing and negotiating a wide range of contracts and agreements, including customer sales agreements, distribution agreements, product lease agreements, loyalty program terms and conditions, master service agreements, NDAs, licensing agreements, policies and guidelines, release and consent forms.
Identify and manage legal risks associated with transactions and business operations, including government sales and bid transactions.

Advice and Counsel:

Responsible for: managing an active portfolio of legal issues with respect to Epson Industrial products and services with moderate to high-risk implications and supporting the Company’s transactional requirements with tailored contracts.
Advise as to compliance with applicable laws, regulations, and policies within relevant areas.
Assesses legal risks and opportunities, establishes and advocates plans to minimize risks at levels acceptable to businesses supported.
Collaborate with internal teams and external counsel, and provide training to internal clients as needed.
Shapes and advocates company’s positions to internal and external audiences regarding a variety of legal and business matters.
Coordinates efforts with internal and/or external legal and business experts when appropriate.
Communicates business risk tolerance to outside counsel to effect best outcomes.

Relationship Management:

Advises Legal department managers regarding local laws, regulations and issues and provides recommendations on problematic conditions that require escalation.
Collaborates with Key Customers and EAI mid- to senior management across various parts of the organization, with emphasis on support for those involved with 1) Industrial Sales and Marketing, 2) Finance, Tax, Import/Export, and 3) EAI and Seiko Epson Legal/Compliance.
Builds strong relationships with peers and senior management to best meet company goals and objectives.

Department Management:

Operates within budgetary constraints.
Develops and maintains written departmental standards and procedures.

Reports to: Assistant General Counsel (Epson America)

Language: Portuguese, English and Spanish

Legal Expertise:

A Juris Doctor (JD) degree and admission to the bar (or Brazilian equivalent).
Several years of experience in a large law firm (preferred) and at a multinational corporation (required).
Proven experience in corporate transactions, contracts, and other commercial deals.
Strong negotiation and drafting skills, with the ability to effectively communicate legal concepts.
Strong analytical and problem-solving abilities, with the capacity to handle complex legal issues.
Excellent communication and interpersonal skills, with the ability to work effectively with both internal and external stakeholders.

L20130 Regional Corporate Counsel (Barueri, SP, BR)

Regional Corporate Counsel

Key Responsibilities

Transactional Support:

Provide legal counsel on all aspects of corporate transactions, including strategic business deals and government sales.
Drafting, reviewing and negotiating a wide range of contracts and agreements, including customer sales agreements, distribution agreements, product lease agreements, loyalty program terms and conditions, master service agreements, NDAs, licensing agreements, policies and guidelines, release and consent forms.
Identify and manage legal risks associated with transactions and business operations, including government sales and bid transactions.

Advice and Counsel:

Responsible for: managing an active portfolio of legal issues with respect to Epson Industrial products and services with moderate to high-risk implications and supporting the Company’s transactional requirements with tailored contracts.
Advise as to compliance with applicable laws, regulations, and policies within relevant areas.
Assesses legal risks and opportunities, establishes and advocates plans to minimize risks at levels acceptable to businesses supported.
Collaborate with internal teams and external counsel, and provide training to internal clients as needed.
Shapes and advocates company’s positions to internal and external audiences regarding a variety of legal and business matters.
Coordinates efforts with internal and/or external legal and business experts when appropriate.
Communicates business risk tolerance to outside counsel to effect best outcomes.

Relationship Management:

Advises Legal department managers regarding local laws, regulations and issues and provides recommendations on problematic conditions that require escalation.
Collaborates with Key Customers and EAI mid- to senior management across various parts of the organization, with emphasis on support for those involved with 1) Industrial Sales and Marketing, 2) Finance, Tax, Import/Export, and 3) EAI and Seiko Epson Legal/Compliance.
Builds strong relationships with peers and senior management to best meet company goals and objectives.

Department Management:

Operates within budgetary constraints.
Develops and maintains written departmental standards and procedures.

Reports to: Assistant General Counsel (Epson America)

Required Skills and Qualifications:

Language: Portuguese, English and Spanish

Legal Expertise:

A Juris Doctor (JD) degree and admission to the bar (or Brazilian equivalent).
Several years of experience in a large law firm (preferred) and at a multinational corporation (required).
Proven experience in corporate transactions, contracts, and other commercial deals.
Strong negotiation and drafting skills, with the ability to effectively communicate legal concepts.
Strong analytical and problem-solving abilities, with the capacity to handle complex legal issues.
Excellent communication and interpersonal skills, with the ability to work effectively with both internal and external stakeholders.

Product Service & Support Specialist II (Los Alamitos, CA, US)

The Product Service & Support Specialist II will be responsible for providing support on Epson's Commercial and Industrial products regarding repair, usability, serviceability, installation, training and configuration to ensure a very high level of customer satisfaction. Ensures customer satisfaction is delivered and minimizes the amount of down-time the customer experiences. Supports pre and post launch activities and works to build positive business relationships with Epson customers.

This position will be based out of Epson America’s headquarters in Los Alamitos, CA, with an opportunity for a hybrid schedule.

What you will be doing:

Pre- and Post-Launch Advanced Product Support:
Provides hardware, configuration, and software support via telephone and email at defined level on assigned products
Serves as a technical subject matter expert at assigned level on assigned products throughout pre and post launch processes
Assist in evaluation and escalation of issues as requested by customers and EAI's internal and external teams
Assist with service support, installation and hardware repair training for call center staff, customers and service partners
Skilled in self-management with the ability to multitask and manage assigned projects
Facilitate the escalation process with guidance for assigned product lines
Provide support for quality issues and rework projects
Represents EAI through professional verbal and written communications and pro-actively responds to all customer escalations and requests on assigned products
Expert in the use of Epson B2B and B2C CRM systems
Proficient in the use of Epson Logistic Support Systems
Support in analyzing product failures and repair data to quickly return equipment to production status either by telephone and/or on-site repair activities.
Makes recommendations for improved equipment performance
Documents and submits service/repair activity
Returns parts to warehouse as necessary
Informs customer of equipment supply items, (ink, etc.) which require replenishment
Performs research and assigned special projects by Management
Performs product installations and conducts operator equipment production and maintenance training.
Applies electromechanical, printing and color theory, including knowledge of RIP’s and the ability to create ICC Profiles with the installation, troubleshooting and repair of equipment malfunctions.
Identifies potential customer dissatisfaction issues and resolves or escalates as necessary.
Performs special research/projects as requested by Service management.

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $73,070 and $91,353. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

#LI-Hybrid

L10143 Supervisor, Financial Planning (Barueri, SP, BR)

Olá, Epsonautas!

Estamos em busca de um Supervisor(a) de FP&A para integrar nossa equipe de Finanças. Nesta posição, você será responsável por coordenar e colaborar com o planejamento financeiro da empresa, monitorar os resultados e oferecer suporte à tomada de decisões estratégicas. Se você tem interesse em fazer parte desse desafio e deseja contribuir com sua expertise para nossa área, inscreva-se para a vaga!

Principais atividades:

- Coordenar e apoiar na elaboração dos ciclos de planejamento financeiro (budget/forecast).

- Preparar projeções de receitas, custos e despesas com base em dados reais, premissas financeiras e de vendas;

- Participar da construção de modelos financeiros e avaliação de projetos;

- Analisar variações de real vs. Planejado, apoiar o fechamento contábil mensal e compartilhar as análises com a gestão;

- Desenvolver relatórios gerenciais, dashboards e apresentações;

- Suportar as áreas de negócio com análises sob demanda e estudos de viabilidade econômica;

- Automatizar e padronizar relatórios utilizando ferramentas como Excel, Power BI, entre outras;

- Garantir a integridade, consistência e confiabilidade das informações financeiras utilizadas na gestão.

Requisitos:
- Ensino Superior completo nos cursos de Administração, Economia, Contabilidade ou áreas afins;
- Experiência prévia em FP&A;
- Domínio de Excel avançado e ferramentas de BI (Diferencial);

- Inglês avançado.