Careers at Epson

Lead Material Handler (Huntington Beach, CA, US)

About Epson

Epson is a global technology leader dedicated to connecting people, things and information with its original efficient, compact and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, smart glasses, sensing systems and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics.

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, vision, and prescription drug coverage effective Day 1
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
Bonus program for all employees
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

Principal Accountabilities
In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:

Warehouse Operations
1. Reviews shipping and receiving flow and insure inventory accuracy throughout the day to ensure proper resources are deployed to meet distribution requirements.
2. Reviews and communicates customer requirements to ensure product is being shipped/received according to instructions.
3. Communicates with corporate personnel regarding order status, compliance issues, and inventory status.
4. Assists with tracking performance measures and other data.
5. Ensures warehouse staff are at work stations on time as assigned.
6. Communicates status of warehouse goals/standards and takes appropriate action.
7. Conducts random quality control audits of inbound and outbound shipments to ensure compliance.
8. Train new hires

Safety/Housekeeping
1. Enforces safety programs.
2. Ensures assigned areas of warehouse are clean and orderly and that inventory is in proper locations
3. Actively participate in 5S program (Sort, Set in Order, Shine, Standardize and Sustain).
4. Make certain employees perform daily forklift checklist and forklift log notebooks are maintained.

Quality and Environmental Management Systems
1. Ensures team is trained and utilizes Quality Management Systems (ISO 9001-2000) and Environmental Management Systems (ISO 14001).
2. Ensures systems are continually improving.

Relationship Management

1. Responsible for hiring, motivating, evaluating, developing group/department personnel.
2. Provides coaching and mentoring to team members.
3. Advises management and provides recommendations on personnel and problem issues ( that require escalation).
4. Builds strong relationships with peers and Senior Managers to best meet company goals and objectives.
5. Manages and leverages relationships with vendors for a specific product/service (best price, best product, etc).
6. Maintains professional relationships with peers in other corporations and outside organizations.

Department Management

1. Operates within budgetary constraints, participates in the development of annual budget forecasts; participates in updating and reconciling operating and budget plans as required.
2. Develops and maintains written departmental standards and procedures.
3. Directly contributes to development of tactical and annual operating plans, defining goals and objectives for the group.

Physical Requirements:

Carry/lift loads of Heavy (over 50 pounds)

Position Purpose

Responsible for leading specific day-to-day activities within the shipping, inventory, small pack / E-store, Branded Rework and receiving functions to ensure that resources are available and that performance goals and requirements are met.
Collaborates with/Key Customers include daily operations.

The starting annual base pay for this role is between USD $31.00 per hour (.80 compa ratio) and $ 39.00 per hour (1.10 compa ratio). Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Manager, New Business Strategy & Market Research (Los Alamitos, CA, US)

Epson, a global technology leader, is dedicated to enriching lives and creating a better world through precision engineering, exceptional talent, and enduring partnerships. Our extensive portfolio spans home and office solutions, commercial and industrial printers, projectors, robots, and more, delivering impactful and lasting results.

We are seeking a dynamic Manager of New Business Development & Market Research to drive growth beyond our core business categories. This role focuses on identifying, evaluating, and securing new opportunities to significantly increase Epson’s revenues and diversify our business. You will help us enter high-growth sectors leveraging our strengths through organic growth, acquisitions, or strategic partnerships

Do you love strategy work but want to avoid the crazy hours of consulting? Join us to make a meaningful impact while enjoying a balanced work-life environment.

Core Responsibilities and Duties

Identify, evaluate, prioritize and advance potential growth opportunities in new sectors
Conduct thorough market analyses, including market sizing / growth forecasting, identifying main structure and dynamics as well as key industry trends, customer segmentation, competitive assessments, opportunity and risk assessments
Identify and rank potential entry opportunities (acquisition vs. partnerships vs. organic growth), including by size and revenue of the opportunity, estimated time to market, proximity to Epson’s core capabilities and potential risk factors
Research and due diligence on potential acquisition or partnership candidates and then initiate discussions, negotiate with the most promising candidates and manage the ongoing interactions with these potential partners
Lead and manage market opportunity projects from start-to-finish - able to take initial general concepts of potential opportunities and convert them to structured projects with clearly defined steps, target timeframes and deliverables
Manage and develop a junior new business analyst and market research specialist to gather and analyze the necessary information to evaluate market opportunities and potential partners
Prepare and deliver concise and effective presentations to senior executives, with clear recommendations
Engage, evaluate and then regularly manage third party consultants, as needed, to ensure their work and deliverables are on target with the desired objectives for the project

Requirements

MBA degree preferred (completion of a Master’s degree or equivalent experience)
Minimum 7 years of relevant professional experience in growth strategies, market assessments, M&A advisory work or strategic partnership development within corporations, consulting firms or M&A advisory companies
Ideal candidate has 3 years with a growth strategy-focused management consulting firm and 4 years doing similar work within a corporation or M&A Advisory firm
Strong strategic and analytical thinking skills, with a track record of identifying, evaluating and helping companies successfully enter new business categories via acquisitions or strategic partnerships. Healthy balance of being a creative thought leader, yet also a pragmatic thinker.
Excellent communication, interpersonal and networking skills, with the ability to approach and engage potential partners and interact with senior executives and stakeholders
Proven financial modeling skills, including experience sizing market opportunities and quantifying potential revenues and costs associated with pursuing them.
Proven experience managing and developing at least 1-2 analysts to gather and analyze the necessary information to identify and vet potential growth opportunities
Experience planning and conducting research interviews with executives/professionals and/or overseeing a market research contractor to do this work. Previous work experience with a market research company is a plus
Self-motivated and results-oriented, able to work independently and with a high sense of urgency and attention to detail
Solid project management skills, with the ability to structure a project into components and manage the process through each stage to successful completion.
Integrity

Location
This position will be based out of Epson America’s headquarters in Los Alamitos, with a flexible hybrid schedule.

Travel
Most of the work will be at Epson America headquarters in Los Alamitos, California, but some travel is expected, potentially up to 20% of the time, primarily to research potential opportunities and meet with industry experts, potential partners and acquisition candidates.

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $144,350 and $ 201,781. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

#LI-Hybrid

Manager, Financial Planning & Analysis (Los Alamitos, CA, US)

Epson, a global technology leader, is seeking an exceptional Manager Financial Planning and Analysis to join our Finance team. You will be responsible for managing financial planning and business support, and pricing.

This position will be based out of our Los Alamitos, CA office with the opportunity for a hybrid work schedule.

What you will be doing:

Manages the overall FP&A function to ensure adequate and accurate information is gathered, presented, and shared with Executives and SEC.
Manages the 3-month rolling forecast and the weekly Financial Forecast Process
Presents the monthly results to executives and Directors with appropriate comparisons to plan and forecast.
Administers financial systems to support the functions of the department and the company
Oversees the loading of forecasts and plan into BPC for the overall consolidation of EAI reporting.
Reviews the monthly analysis of variations requested by SEC vs. Actuals.
Oversees the creation and approves pricing proposals for new business and bids as well as the loading of intercompany pricing into SAP.
Determines timing and scheduling of Planning and forecasting
Provides support to Treasury
Prepares ad-hoc reporting to meet internal and external customer requirements
Provides analysis to make recommendation for improvement, both business function and process

Relationship Management

Works directly with executive management including Directors and Vice Presidents, works across functions and regions and is expected to manage by influence in her area of work.

Department Management

Operates within budgetary constraints, participates in the development of annual budget forecasts; participates in updating and reconciling operating and budget plans as required.
Develops and maintains written departmental standards and procedures.
Directly contributes to development of tactical and annual operating plans, defining goals and objectives for the group.

Required Skills and Experience:

Minimum 5-8 years of experience focusing in Financial Planning & Analysis.
Experience managing a team
A bachelor’s degree (accounting, finance, or business with a finance focus) is required.
Strong research and analysis skills, attention to detail is required.
Advanced Excel skills required (Pivot Tables, V-Lookups, etc.). Macro or VBA experience is desired.
Experience with SAP, BPC, Power BI dashboards, and SAP Analysis for Office is preferred.

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

#LI-Hybrid

Service & Support Specialist - Robotics (Plainfield, IN, US)

Epson, a global technology leader, is seeking a Service & Support Specialist to join our Factory Automation Robotics (FAR) team. You will be responsible for providing external and internal customer service activities involving technical support, repair, and maintenance of robotics products via phone, e-mail, and in person. Join a high-energy team with a strong manager coach that will support you to flourish and succeed! This position is based out of Epson America’s Indianapolis, Indiana location.

Epson is focused on enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships and a commitment to the environment. Join the other exceptional people at Epson America and become part of a team focused on creating customer value, striving for excellence and serving others.

What you will be doing:

Advanced Product Support

Performs analysis of post-launch technical product data to ensure product improvement of current and existing product in order to minimize overall customer service costs
Provides feedback to management regarding product usability, reliability, and serviceability
Ensures a timely response to customer calls
Responds directly as well as assist other technical support reps with customer phone calls regarding diagnosis, repair, and general technical advice

Customer Training

Assists training department in conducting technical training on use, maintenance, troubleshooting, programming, and repair of robotics products
Travels to customer sites both domestically and internationally to conduct on site classes
Travels to Seiko-Epson Corporation for first-hand training including but not limited to initial training on robotics products as well as continued training on new releases

Tradeshow Support

Assists applications department with trade show demo assembly and disassembly, application study set ups, and product demonstrations
Provides onsite support at trade shows both domestically and internationally

Physical Requirements

Carry/lift loads of Moderate (20-50 pounds)

What You Will Bring:

At least 2+ years of direct customer support experience with exposure to industrial equipment
Skilled in troubleshooting and repair using various hand tools.
Flexibility & Adaptability: Ability to shift priorities and thrive in a dynamic work environment
Completion of program at a community college, technical, or commercial school or equivalent experience (minimum of a 2-year program)
Training experience

Travel

Up to 25%

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting hourly base pay for this role is between $30.29 and $41.65 USD. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Material Handler I (LTL, 1st Shift) (Indianapolis, IN, US)

Hourly Pay Rate: $18.00 - $19.50/hr.

Department: LTL

Shift: 1st

Schedule: Monday - Friday, 5:45am - 2:15pm

Some overtime may be required to fulfill job duties.

About Epson

Epson is a global technology leader dedicated to connecting people, things, and information with its original, efficient, compact, and precision technologies. With a lineup ranging from inkjet printers and digital printing systems to 3LCD projectors, smart glasses, sensing systems, and industrial robots, the company focuses on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables, and robotics.

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
Annual bonus program for all employees
401K plan with company matching
Tuition reimbursement, employee assistance program, employee discounts, and much more!

Position Summary

Material Handlers are responsible for shipping or receiving inventory and non-inventory goods within a specific area while maintaining the facility and inventories in an orderly condition. They build strong relationships with peers, other departments, and managers to best meet company goals and objectives.

Principal Accountabilities:

Accurately pick, pack, and ship customer orders. Perform accurate putaway of inbound shipments.
Operate equipment in accordance with safety procedures.
Load and unload trailers and containers.
Place appropriate documentation with outbound orders and inbound product per instructions.
Ensure all compliance requirements and special instructions are met.
Conduct random quality control audits of inbound and outbound shipments to ensure compliance.
Comply with all Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Radio Frequency (RF) instructions.
Complete housekeeping duties as assigned.
Participate in cycle counting processes.
Perform other duties as assigned.

Requirements

Previous experience in a warehouse environment is preferred.
Warehouse Management Systems (WMS) and Radio Frequency (RF) experience is preferred.
Ability to operate material handling equipment is a plus.
Ability to work overtime when needed.

The starting annual base pay for this role is between USD $18.00 and $19.50/hr. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Material Handler I (LTL, 1st Shift) (Indianapolis, IN, US)

Hourly Pay Rate: $18.00 - $19.50/hr.

Department: LTL

Shift: 1st

Schedule: Monday - Friday, 5:45am - 2:15pm

Some overtime may be required to fulfill job duties.

About Epson

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
Annual bonus program for all employees
401K plan with company matching
Tuition reimbursement, employee assistance program, employee discounts, and much more!

Position Summary

Principal Accountabilities:

Accurately pick, pack, and ship customer orders. Perform accurate putaway of inbound shipments.
Operate equipment in accordance with safety procedures.
Load and unload trailers and containers.
Place appropriate documentation with outbound orders and inbound product per instructions.
Ensure all compliance requirements and special instructions are met.
Conduct random quality control audits of inbound and outbound shipments to ensure compliance.
Comply with all Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Radio Frequency (RF) instructions.
Complete housekeeping duties as assigned.
Participate in cycle counting processes.
Perform other duties as assigned.

Requirements

Previous experience in a warehouse environment is preferred.
Warehouse Management Systems (WMS) and Radio Frequency (RF) experience is preferred.
Ability to operate material handling equipment is a plus.
Ability to work overtime when needed.

L20063 Logistics Specialist (Barueri, SP, BR)

Analista de Logística Pleno-EDBM

Principais atribuições:

-Gestão de Estoques

Análise de DOS ( dias de estoque )

Gestão de materiais e embalagens em fornecedores

-Planejamento e Coordenação de Transporte

Gestão de fretes

Controle de custos

Monitoramento de entregas e prazos ( transportadora e setor de Compras Epson )

Negociação fornecedores

Gestão de contratos e SLA (nível de serviço)

Milk Run

-Operações de Armazenagem ( WMS )

Organização do layout do armazém / endereçamentos

Controle de armazenagem e movimentação de cargas

-Análise de Indicadores de Desempenho (BI/excell)

Avaliação de indicadores

Elaboração de relatórios

Identificação de oportunidades de melhoria

-Melhoria Contínua e Processos

Otimização de processos logísticos( Kaizen/EMS)

Implantação de novas ferramentas e tecnologias

Requisitos:

-Ensino Superior Completo

-Experiência com rotinas administrativas e operacionais da área logística

-Inglês desejável

-Excel intermediário e Power BI

-Operação de sistemas SAP/WMS

-Experiência com Milk Run será um diferencial

L20063 Logistics Specialist (Barueri, SP, BR)

Analista de Logística Pleno-EDBM

Principais atribuições:

-Gestão de Estoques

Análise de DOS ( dias de estoque )

Gestão de materiais e embalagens em fornecedores

-Planejamento e Coordenação de Transporte

Gestão de fretes

Controle de custos

Monitoramento de entregas e prazos ( transportadora e setor de Compras Epson )

Negociação fornecedores

Gestão de contratos e SLA (nível de serviço)

Milk Run

-Operações de Armazenagem ( WMS )

Organização do layout do armazém / endereçamentos

Controle de armazenagem e movimentação de cargas

-Análise de Indicadores de Desempenho (BI/excell)

Avaliação de indicadores

Elaboração de relatórios

Identificação de oportunidades de melhoria

-Melhoria Contínua e Processos

Otimização de processos logísticos( Kaizen/EMS)

Implantação de novas ferramentas e tecnologias

Requisitos:

-Ensino Superior Completo

-Experiência com rotinas administrativas e operacionais da área logística

-Inglês desejável

-Excel intermediário e Power BI

-Operação de sistemas SAP/WMS

-Experiência com Milk Run será um diferencial

Consumer Account Manager, Amazon (Seattle, WA, US)

Epson, a global technology leader focused on enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships and a commitment to the environment, is seeking an exceptional Account Manager - Consumer to join our Sales team. You will be responsible for building Epson top-line sales by meeting and exceeding sales quotas and increasing Epson brand awareness and market penetration, developing, and coordinating sales activity to Key Retailers and Authorized Epson Resellers within a deﬁned territory, and overseeing all facets of reseller account and relationship management.

This position is remote. It is preferred that the Account Manager reside in the Seattle area.

What you will be doing:

Builds Sales

Meets or exceeds sales and product objectives in territory by eﬀectively utilizing all resources available.
Collaborates with Manager in development of sales plan.
Establishes a strong Epson presence within account base at decision maker and management level.
Interacts with all appropriate internal and external customers to ensure successful implementation of sales and marketing strategies with the customer.
Motivates all customer personnel to support sales and marketing eﬀorts of Epson products.
Identiﬁes and understands the customer’s needs and provides solutions using Epson products, programs, and services.
Designs and creates marketing programs consistent with corporate strategies that result in achievement of sales quotas and objectives within deﬁned territory.
Ensures that marketing funds are focused on programs that achieve desired product mix and ROI and considers impact on all Epson channels of distribution.
Demonstrates products to existing and potential customers.
Keeps abreast of product lines and industry trends and informs Epson management on developments and trends that may impact customers’ purchases and other business activities in the near and distant
future.
Participates in trade shows, reseller seminars and sales meetings.
Identiﬁes sales training needs of account and prepares training in conjunction with the Sales Training Department.
Resolves customer issues promptly and thoroughly; escalates issues to manager as appropriate.

Eﬀective Sales Administration

Develops and provides Sales Operations with monthly product forecasts and sell-through/inventory by account.
Adheres to all administrative policies and procedures.
Operates within budgetary constraints.
Submits weekly activity/call reports.

Skills and experience you will bring:

Experience working with Amazon as a vendor or working at Amazon as a vendor manager. (5+ years)
Proven success as sales account manager
Completion of an undergraduate program or equivalent experience (B.A. or B.S.)
Up to 50% travel

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $143,078.96 and $178,848.34. This position will have a 65/35 commission plan. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

#LI-Remote

Field Service Engineer (Medellin, ANT, CO)

Descripción larga del puesto

En Epson nos interesamos en que las personas estén siempre en primer lugar, estamos convencidos que cuando esto sucede pasan cosas extraordinarias, nos damos cuenta de que el éxito no sucede por sí solo, y necesitamos de un equipo sólido y de confianza para entregar soluciones innovadoras por lo que te invitamos a formar parte del equipo como Field Service Engineer

Objetivo: Brindar soporte a los consumidores de las áreas de productos industriales en tareas como: preinstalación, instalación, visitas de inspección, visitas de control, pruebas y seguimiento, configuración, asesoría de color, asesoría operativa, entrenamiento, mantenimiento correctivo y mantenimiento preventivo.

Responsabilidades principales

Además de las siguientes políticas y procedimientos de Epson, las responsabilidades principales incluyen, pero no están limitadas a:

Analizar fallas de los productos industriales (textiles) y otorgar soporte en sitio y remoto, de acuerdo con las necesidades del negocio.
Documentar todas las actividades de servicio y reparación, además del envío formal de los informes a los clientes y equipos internos.
Devolver piezas al almacén cuando sea necesario de acuerdo con los procedimientos del país.
Realizar visitas de preinstalación e instalación de productos industriales documentándolos de acuerdo con el formato preestablecido vigente.
Realizar capacitaciones con las áreas y equipos de mantenimiento y producción de los clientes
Brindar capacitación de servicio a proveedores de servicio y socios de acuerdo con la necesidad el negocio
Aplicar la teoría de electromecánica, de impresión y teoría de color, incluido el conocimiento de RIP y la capacidad de crear perfiles con la instalación, resolución de problemas y reparación de fallas en el equipo.
Identificar posibles problemas de insatisfacción de clientes y resolverlos o escalarlos según sea necesario.
Realizar tareas de acción preventivas de la base instalada de equipos industriales, mediante la revisión diaria del ERMS (Sistema de Monitoreo Remoto)

Requisitos

Experiencia mínima de 2 años brindando soporte a impresoras de gran formato.
Estudios Universitarios Culminados (Ingeniero o electrónica afin)
Experiencia en Impresión Digital (Offset/Inkjet/Flexográfica)
Conocimientos eléctricos y electrónicos.
Conocimiento de teoría del color. RIPs, flujos de trabajo y diseño.
Manejo de herramienta manual y electrónicos.
Disponibilidad para viajar
Inglés intermedio

Field Service Engineer (Medellin, ANT, CO)

Long Description

Principal Accountabilities

In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:

Diagnose and troubleshoot issues in industrial (textile) equipment, providing on-site and remote support based on business needs.
Document all service and repair activities, and formally submit reports to customers and internal teams.
Manage the return of parts to the warehouse in accordance with local procedures.
Conduct pre-installation and installation visits, ensuring proper documentation using the current standardized formats.
Deliver training sessions to customer maintenance and production teams.
Provide service training to service providers and business partners as required.
Apply knowledge in electromechanics, printing systems, and color theory—including RIP software and color profiling—for equipment installation, troubleshooting, and repair.
Identify potential customer dissatisfaction issues and resolve or escalate them as appropriate.
Perform preventive actions on the installed base of industrial equipment through daily monitoring using the ERMS (Remote Monitoring System).

Principal Requirements

Minimum 2 years of experience providing technical support for large-format printers.
Bachelor’s degree in Engineering (Electronics or related field).
Experience in Digital Printing (Offset, Inkjet, or Flexographic).
Strong knowledge of electrical and electronic systems.
Understanding of color theory, RIP software, workflow systems, and design tools.
Proficient in using manual and electronic tools.
Willingness to travel.
Intermediate English proficiency.
ITIL knowledge is a plus.

Material Handler I (Depot-Support, 1st Shift) (Indianapolis, IN, US)

Hourly Pay Rate: $18.00 - $19.50/hr.

Department: Depot-Support

Shift: 1st

Schedule: Monday - Friday, 5:45am - 2:15pm

Some overtime may be required to fulfill job duties.

About Epson

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
Annual bonus program for all employees
401K plan with company matching
Tuition reimbursement, employee assistance program, employee discounts, and much more!

Position Summary

Principal Accountabilities:

Accurately pick, pack, and ship customer orders. Perform accurate putaway of inbound shipments.
Operate equipment in accordance with safety procedures.
Load and unload trailers and containers.
Place appropriate documentation with outbound orders and inbound product per instructions.
Ensure all compliance requirements and special instructions are met.
Conduct random quality control audits of inbound and outbound shipments to ensure compliance.
Comply with all Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Radio Frequency (RF) instructions.
Complete housekeeping duties as assigned.
Participate in cycle counting processes.
Perform other duties as assigned.

Requirements

Previous experience in a warehouse environment is preferred.
Warehouse Management Systems (WMS) and Radio Frequency (RF) experience is preferred.
Ability to operate material handling equipment is a plus.
Ability to work overtime when needed.

Material Handler I (Receiving, 2nd Shift) (Indianapolis, IN, US)

Hourly Pay Rate: $19.00 - $20.50/hr.

Department: Receiving

Shift: 2nd

Schedule: Monday - Friday, 2:45pm - 11:15pm

Some overtime may be required to fulfill job duties.

About Epson

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
Annual bonus program for all employees
401K plan with company matching
Tuition reimbursement, employee assistance program, employee discounts, and much more!

Position Summary

Principal Accountabilities:

Accurately pick, pack, and ship customer orders. Perform accurate putaway of inbound shipments.
Operate equipment in accordance with safety procedures.
Load and unload trailers and containers.
Place appropriate documentation with outbound orders and inbound product per instructions.
Ensure all compliance requirements and special instructions are met.
Conduct random quality control audits of inbound and outbound shipments to ensure compliance.
Comply with all Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Radio Frequency (RF) instructions.
Complete housekeeping duties as assigned.
Participate in cycle counting processes.
Perform other duties as assigned.

Requirements

Previous experience in a warehouse environment is preferred.
Warehouse Management Systems (WMS) and Radio Frequency (RF) experience is preferred.
Ability to operate material handling equipment is a plus.
Ability to work overtime when needed.

The starting annual base pay for this role is between USD $19.00 and $20.50/hr. . Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Senior Financial Analyst (Los Alamitos, CA, US)

Epson, a global technology leader, is seeking an exceptional Sr. Financial Analyst to join our Finance team. You will be responsible for managing relationships with different business managers, regarding budget, forecast preparation, financial and KPI reporting of assigned areas, internal controls assessment, and monthly marketing spend analysis. Join a high-energy team with a strong manager who will support you to flourish and succeed! This position will be based out of our Los Alamitos, CA office with the opportunity for a hybrid work schedule.

Principal Accountabilities.
In addition to the following, Epson's policies and procedures, principal accountabilities include, but are not limited to:

Budgeting and Forecasting.

Contributes to preparing and summarizing the yearly consolidated sales and expense budget and subsequent quarterly updates to be submitted to Seiko Epson Corporation following compliance guidelines.
Assists in preparing and processing the consolidated pro forma financial statements (US, Canada, Latin America).
Analyze financial risks and opportunities for U.S. Senior Management, including active collaboration, partnership, and support to assigned functional business stakeholders.
Operates within budgetary constraints, develops annual and quarterly forecasts; participates in updating and reconciling operating and budget plans as required.
Supports rolling forecast processes for accuracy and completeness.
Ensure that system-generated reports and downloads for assigned areas are complete, accurate, and valuable for analysis and journal entry preparation; provide recommendations for reporting enhancements.
Improving the BP and FC process (identify and execute multi-layered reviews from multiple perspectives).
Flux analysis (results vs. latest Plan, Forecast, or other designated benchmark)—pre-submission during the review process and post-submission to the Parent company, including timely coordination to obtain required schedules.
Maintains the financial integrity of focused areas and the ongoing development and refinement of reports and dashboards used in management decision-making (SAP queries, Power BI reports, and SharePoint sites).
Required reporting, schedule submissions to Seiko Epson Corporation, and support to other members as assigned.

Financial Business Analytics

Provides value-added financial business analytics by using proprietary and syndicated market data to achieve corporate objectives, including project framework, data collection, analysis, and effective communication of key findings.
Developing financial reports on the different business units, including periodic reporting and analysis, month-end close processing, and variance analysis.
Transfer Pricing analysis will determine product pricing policies between the parent company and its subsidiaries.
Manages, leads, and personally prepares business reports and presentations for the local and Parent company executive teams.
Proactively anticipates future information needs to enhance Senior Management's decision-making.
On an as-needed basis, leads and/or participates as a thought leader or strong contributor in various AD-HOC strategy project assignments

Internal Controls and Business Analysis

Analyze the adequacy of internal controls for financial reporting.
Make recommendations to improve internal controls and assist in implementation.
Improve the month-end close and expense allocation process and reinforce the SEC reporting process
Review and maintain allocation drivers and cost center details.
Maintain confidentiality of financial information, investment decisions, or any other organizational tasks.

Required Skills and Experience:

Minimum 5-8 years of experience, with 3-5 years of focus in Financial Planning & Analysis.
A bachelor’s degree (accounting, finance, or business with a finance focus) is required.
Strong research and analysis skills, attention to detail is required.
Advanced Excel skills required (Pivot Tables, V-Lookups, etc.). Macro or VBA experience is desired.
Experience with SAP, BPC, Power BI dashboards, and SAP Analysis for Office is preferred.

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $100,233 and $131,556. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

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Material Handler I (Service Parts, 2nd Shift) (Indianapolis, IN, US)

Hourly Pay Rate: $19.00 - $20.50/hr.

Department: Service Parts

Shift: 2nd

Schedule: Monday - Friday, 2:45pm - 11:15pm

Some overtime may be required to fulfill job duties.

About Epson

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
Annual bonus program for all employees
401K plan with company matching
Tuition reimbursement, employee assistance program, employee discounts, and much more!

Position Summary

Principal Accountabilities:

Accurately pick, pack, and ship customer orders. Perform accurate putaway of inbound shipments.
Operate equipment in accordance with safety procedures.
Load and unload trailers and containers.
Place appropriate documentation with outbound orders and inbound product per instructions.
Ensure all compliance requirements and special instructions are met.
Conduct random quality control audits of inbound and outbound shipments to ensure compliance.
Comply with all Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Radio Frequency (RF) instructions.
Complete housekeeping duties as assigned.
Participate in cycle counting processes.
Perform other duties as assigned.

Requirements

Previous experience in a warehouse environment is preferred.
Warehouse Management Systems (WMS) and Radio Frequency (RF) experience is preferred.
Ability to operate material handling equipment is a plus.
Ability to work overtime when needed.

The starting annual base pay for this role is between USD $19.00 and $20.50/hr. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

L20184 Leader, IT applications (Barueri, SP, BR)

Leader, IT applicattions

Position Purpose: Responsible for the SD module in SAP (Sales and Distribution), implementing global and local projects and improvements, as well as maintaining and supporting related IT applications such as Mastersaf-DFe, Hybris B2B, EDI, sustaining the business needs of Epson do Brasil.

Main Responsibilities:

Act as a functional sales and distribution (SD) analyst in SAP ECC;
Manage and ensure support, maintenance, and implementation of IT applications to meet business needs;
Manage the portfolio of system demands with business areas;
Functionally understand business needs, its structure, and activities to support the construction of requirements;
Support the business area in better utilizing existing systems and/or suggesting new solutions;
Configure the SAP SD module according to best practices;
Build and validate functional and technical specifications;
Validate and complement test plans;
Ensure the quality of the technical solution involved in ongoing demands;
Ensure the quality of demand documentation and compliance with internal policies and standards;
Work with a multidisciplinary team on demands with Brazil and international scope;
Ensure effective strategic alignment of solutions, ensuring complete adherence to established policies, standards, and processes;
Ensure the availability, reliability, and integrity of system information;
Perform documentation activities of the implemented Information System and the processes supported by it;
Support the global team in global solutions and projects.

Requirements:

Bachelor's degree in IT or related areas;
Advanced English is essential;
Solid experience and mastery of the SD module;
Experience acting as a functional consultant, implementing and rolling out projects from start to finish;
Experience in SAP SD (ECC) with performance in: Electronic Invoice (NFe/NFSe), Brazil Localization, understanding and application of notes and J1BTAX configurations;
Solid Fiscal/Brazil Localization Knowledge;
Knowledge and experience with the CS module will be a differential;
Knowledge in additional modules in the context of integration (FI, MM, WM, EWM, others) will be a differential.

Desirable Requirements:

Knowledge and experience with project management, PMBOK, Scrum and/or Agile;
Knowledge in additional modules (CS, MM, FI);
Participation in SAP S/4HANA Implementation projects.

Service Training Instructor (Plainfield, IN, US)

Epson, a global technology leader, is seeking a Service Training Instructor for our service and support training department. In this role, you'll develop and deliver technical repair and service training for various product lines. You'll train Epson Field Service Specialists, outsourced service vendors, service partners, and internal support teams. Additionally, you'll create product theory and operation training and develop field repair guides for assigned products.

This position is based our of our Plainfield, IN location with an opportunity for a hybrid schedule.

What you will be doing:

Customer Training

Assesses the training needs of Epson Authorized Service Vendors, Outsource Vendors, Resellers, Advanced Product Support, Technical Support, Repair Depot and other Strategic Customers and partners as defined by management and business requirements.
Develops and improves curriculum for new and existing products to meet customer needs.
Writes and maintains field repair guides and other technical documents on assigned product lines.
Develops customized courses as required by customers.
Conducts technical training on use, maintenance, troubleshooting, and repair of Epson products.
Negotiates for customer on-site training including scheduling and content.

Technical Support

Assists service and technical support call center groups in resolution of difficult escalations.

Relationship Management

Builds strong relationships with peers, other departments, and managers to best meet company goals and objectives.

What you will bring:

Minimum of 3-5 years in an instructional trainer role
Experience with troubleshooting and repair training
Experience with live training and web-based training required
Experience as a trainer for printer, projector, and POS technology preferred but not required
Background in education preferred
This position may require more than 50% travel at times
Completion of program at a community college, technical or commercial school or equivalent experience (minimum of a 2-year program)

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $66,467 and $87,238. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local law

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Leader, IT applications (Barueri, SP, BR)

Leader, IT applications (SAP SD )

Main Responsibilities:

Act as a functional sales and distribution (SD) analyst in SAP ECC;
Manage and ensure support, maintenance, and implementation of IT applications to meet business needs;
Manage the portfolio of system demands with business areas;
Functionally understand business needs, its structure, and activities to support the construction of requirements;
Support the business area in better utilizing existing systems and/or suggesting new solutions;
Configure the SAP SD module according to best practices;
Build and validate functional and technical specifications;
Validate and complement test plans;
Ensure the quality of the technical solution involved in ongoing demands;
Ensure the quality of demand documentation and compliance with internal policies and standards;
Work with a multidisciplinary team on demands with Brazil and international scope;
Ensure effective strategic alignment of solutions, ensuring complete adherence to established policies, standards, and processes;
Ensure the availability, reliability, and integrity of system information;
Perform documentation activities of the implemented Information System and the processes supported by it;
Support the global team in global solutions and projects.

Requirements:

Bachelor's degree in IT or related areas;
Advanced English is essential;
Solid experience and mastery of the SD module;
Experience acting as a functional consultant, implementing and rolling out projects from start to finish;
Experience in SAP SD (ECC) with performance in: Electronic Invoice (NFe/NFSe), Brazil Localization, understanding and application of notes and J1BTAX configurations;
Solid Fiscal/Brazil Localization Knowledge;
Knowledge and experience with the CS module will be a differential;
Knowledge in additional modules in the context of integration (FI, MM, WM, EWM, others) will be a differential.

Desirable Requirements:

Knowledge and experience with project management, PMBOK, Scrum and/or Agile;
Knowledge in additional modules (CS, MM, FI);
Participation in SAP S/4HANA Implementation projects.

Administrative Assistant (Los Alamitos, CA, US)

Epson, a $10B global technology leader, is looking for an exceptional Administrative Assistant. Epson America is responsible for sales, marketing, and distribution in the US, Canada, and Latin America. While most people know Epson for our consumer EcoTank printers, we operate across numerous B2C and B2B categories that span areas such as: business copiers, pro-graphics printing, fabric printing, projection, color labels, robotics, commercial scanning and more.

As an administrative assistant, you will play a critical role in supporting multiple Directors/Executive level individuals and their groups – all primarily focused on Commercial and Industrial applications. You will manage confidential and sensitive information with care and have the opportunity to collaborate across departments, share ideas with others and explore creative solutions to make a positive, lasting impact. Join a dynamic team with a supportive manager coach that will help you to grow and succeed!

This onsite position will be based out of our Los Alamitos, CA office with the opportunity to work from home once a week.

Department Support
•   Provides support to Director and/or Executives in attaining department objectives and proactively identifies and resolves department needs.
•   Organizes and schedules appointments and meetings, ensuring efficient use of time and resources.
•   Makes travel arrangements.
•   Assists in budget/invoicing activities and creates regular and ad-hoc reporting.
•   Resolves external customer issues in a timely and thorough manner, escalates issues to management as appropriate.

What You Will Bring
•    Experience: 5-8 years of experience.
•   Communication: Excellent written and verbal communication skills are essential for interacting with team members and external partners. Spanish fluency is preferred but not required
•   Organization: Strong organizational skills and the ability to prioritize tasks will ensure efficient workflow and office management.
•   Time Management: The ability to manage multiple tasks and deadlines is crucial in a fast-paced environment.
•   Technical Proficiency: Moderate proficiency in Microsoft 365 – specifically Outlook, PowerPoint, Excel, and Word. Familiarity with online project management tools (Asana, Miro, Figma) is plus.
•   Problem-Solving: A proactive approach to resolving issues and improving office processes.
•   Attention to Detail: Precision and attention to detail in all tasks, ensuring accuracy and quality in work output.
•   Education: Completion of program at a community college, technical or commercial school or equivalent experience (minimum of a 2 year program).

Position Purpose

Responsible for handling confidential and sensitive information with discretion and providing support to assist the Director and/or Executives in attaining department objectives by allowing them to maximize time spent on management activities.
Collaborates with/Key Customers include Internal managers and supervisors

Minimum Experience Requirements

C - Requires Experience at an intermediate level (5-8 years)

The starting annual base pay for this role is between USD $58,988 and $81,099. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Material Handler I (Service Parts, 2nd Shift) (Indianapolis, IN, US)

Hourly Pay Rate: $19.00 - $20.50/hr.

Department: Service Parts

Shift: 2nd

Schedule: Monday - Friday, 2:45pm - 11:15pm

Some overtime may be required to fulfilll job duties.

About Epson

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
Annual bonus program for all employees
401K plan with company matching
Tuition reimbursement, employee assistance program, employee discounts, and much more!

Position Summary

Principal Accountabilities:

Accurately pick, pack, and ship customer orders. Perform accurate putaway of inbound shipments.
Operate equipment in accordance with safety procedures.
Load and unload trailers and containers.
Place appropriate documentation with outbound orders and inbound product per instructions.
Ensure all compliance requirements and special instructions are met.
Conduct random quality control audits of inbound and outbound shipments to ensure compliance.
Comply with all Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Radio Frequency (RF) instructions.
Complete housekeeping duties as assigned.
Participate in cycle counting processes.
Perform other duties as assigned.

Requirements

Previous experience in a warehouse environment is preferred.
Warehouse Management Systems (WMS) and Radio Frequency (RF) experience is preferred.
Ability to operate material handling equipment is a plus.
Ability to work overtime when needed.

Undergraduate Rotation Program, Marketing Specialist (Los Alamitos, CA, US)

Epson is looking for a recent college graduate to join our Marketing & Communication team! The Undergraduate Rotation Program is an opportunity to be exposed to multiple areas within Epson America’s Marcomm Department, as well as develop a wide range of skills and experience in preparation for opportunities within the company before completion of the one-year program.

Who is Epson?

As a global technology leader, Epson is focused on enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships and a commitment to the environment. From home and office to commercial and industrial printers, projectors to robots and beyond, Epson offers an extensive portfolio of efficient, compact and precise solutions that make an impact and achieve lasting results for our customers and partners.

Why work at Epson?
Join the other exceptional people at Epson America and become part of a team who support each other, are passionate about their work, and focused on creating customer value, striving for excellence and serving others. We believe in our employees. And we want to make sure they get everything they need to reach their full potential. That’s why from day one, we give you the tools to succeed, including career-long coaching, mentorship, rewards and recognition. At Epson, you’ll enjoy the opportunity to work across departments, share ideas with others and explore innovative solutions to make a positive, lasting impact.

This position is based out of Epson America’s Headquarters in Los Alamitos, CA with an opportunity for a hybrid schedule.

What areas will I work in?

The marketing specialist will gain experience in several key areas of marketing including B2B Advertising, Marketing Operations, and B2B Demand Generation. There will be opportunity to gain exposure in other areas such as Creative Services and Video Production.

B2B Advertising, Social, Brand

Learn the fundamentals of marketing in this rotation with opportunities to explore the following areas:
Advertising - learn how campaigns are developed and then deployed and managed
Social Media – learn how paid social campaign are built and managed as well as how organic social plays a role in brand
Public Relations and Community Management – learn how brands utilize these tools to build awareness
Brand Management and Sponsorship Support – learn about the importance of brand and how Epson’s sponsorship of LPGA functions

Marketing Operations

Marketing operations is the backbone of the marketing team – learn how we drive process and ensure ROI
Budget Management & Planning – learn how MarComm budgets are planned strategically, spent responsibly, and how we remain accountable to KPIs.
Go-to-Market (Creative & Campaign) Operations – learn how marketing spend is executed efficiently, effectively, and tracked properly
Martech Tools & Data – learn how marketing technology tools are maintained and being utilized to their fullest for ROI.
Performance Measurement – learn how MarComm is monitoring impact of spend and held accountable for performance improvement.

B2B Demand Generation

Leads delivered to our sales team is our top priority on the commercial side. Learn how we do this and measure performance
Lead Management – learn how we collect leads, qualify those leads, and work with sales to close sales
Sales Enablement – learn the tools used to gather leads including tradeshows and content creation
Direct Response – learn how we directly engage with our potential leads via email and webinars

About your experience:

Bachelor’s Degree in Marketing or Business Administration with a Marketing concentration or related field
Demonstrated ability to manage multiple projects and stay organized with minimal oversight from senior management.
Proficiency in Microsoft Office Suite (Excel, Word and PowerPoint) and familiarity with marketing tools and software
Self-starter with a proactive approach to completing tasks and achieving goals
Strong analytical and problem-solving skills, with the ability to think critically and creatively.
Recent graduates with relevant internships, coursework, or project experience in marketing will be considered.

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $68,958 and $86,198. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

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Strategic Account Manager - Micro Devices - Semiconductors (Los Alamitos, CA, US)

Focused on a limited number of strategic accounts in California with design locations throughout North America, the Strategic Account Manager will be responsible for a specific number of strategically chosen Accounts. Daily duties will include management of independent manufacturer representatives, and key customers on behalf of Epson Microdevices – Components. Our products include Timing Devices, IC’s, and Sensors.

This role will report directly to the Sales Manager, Strategic Accounts. Qualiﬁed candidates will have 5+ years technical sales experience, with a component background preferred. The ideal candidate must be in California, as this is where the accounts are primarily located.

The Sales Manager will work from a home office. This is a remote position, located in California. Travel expected approximately 33% of the time.

Strategic Sales Manager Duties:

1. Build Sales

Sales management of key accounts in California. Primary duties include growing relationship, increasing sales, & discovery of new opportunities for focus parts. Will be required to have complete control of managing open orders and monitoring forecast. Will be expected to establish a high-level relationship with key contacts at all their customers. Sales Manager will help identify customer’s needs and recommend applicable Epson solutions.
Although customers will primarily be based in California, Sales Manager will have sales responsibility for all customer locations throughout North America. Will be required to travel to these locations as needed.
Motivate and manage outside sales representatives, while actively engaging with customers and channel partners. This includes monthly review calls, to discuss plans, sales goals, and market research.
Meet or exceed sales objectives for your customers by eﬀectively utilizing all resources available. Competency with Microsoft office; Excel (V-look up, Pivot tables, Charts & Graphs), PPT (presentation creation), Power BI (data mining and analysis), and Epson internal system for opportunity tracking are critical for this role.
Manage and track new revenue opportunities until reaching mass production.
Develop strategic account plans to support revenue targets, consistent with company short term demand and long-term objectives for revenue. Emphasis is on Epson’s Focus Products. Work closely with Marketing team to follow customer trends.

2. Eﬀective Sales Administration

Develops and provides management with accurate monthly product forecasts.
Ensure all administrative responsibilities are completed in a timely manner and corporate policies are followed.
Develops and provides periodic reports as deﬁned by management.

3. Relationship Management

Builds strong relationships with peers, and other departments across Epson, to best meet company goals and objectives.
Develop Senior Management relationships at key accounts, and our Channel partners.

4. Minimum Experience Requirements

Requires some sales experience (5+ years minimum), and Sales Management experience is preferred.
Completion of an undergraduate program (BA or BS, technical degree preferred) or equivalent experience.
Travel up to 33%.

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $125,626. and $192,599. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This position will have a 70/30 commission plan.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

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Analyst, New Business Strategy & Development (Los Alamitos, CA, US)

Epson, a global technology leader, is seeking a dynamic Analyst for New Business Development. This role offers an exciting opportunity to focus on strategic analysis and research to identify and evaluate new business opportunities. The goal is to drive Epson’s growth beyond its core product categories, significantly increasing revenues and diversifying the business. You'll play a key role in helping Epson successfully enter high-growth sectors, leveraging the company’s core strengths through organic growth, acquisitions, or strategic partnerships.

This position is based out of Epson America’s headquarters in Los Alamitos, CA with an opportunity for a hybrid schedule.

Core Responsibilities and Duties

Gather, review and synthesize market information from published reports, research and articles to profile and analyze potential new product and market categories, including the relevant segments and key trends within these sectors.
Plan and conduct interviews with experts / executives within potential new growth sectors to get a deeper understanding of the potential opportunities, challenges and industry dynamics within them
Develop market sizing and growth forecasting models for prospective new growth areas in both units and revenues, including under different scenarios
Gather and summarize information on key competitors within potential growth sectors
Identify and profile potential companies to partner with or acquire in attractive new growth sectors; perform preliminary aspects of due diligence on potential candidates
Summarize results of the above-mentioned activities into a comprehensive “Marketscape” in a PowerPoint presentations to brief executives on the potential opportunities.
Engage with and provide support to third party consultants, as needed

Requirements

Undergraduate business degree or equivalent experience
Minimum 3 years of relevant professional experience in growth strategies, market assessments and modeling work at a growth-strategy focused management consulting firm and/or an M&A advisory company or within a Strategy / New Business Development department of a large or mid-sized corporation
Strong strategic and analytical thinking skills, with a track record of gathering, analyzing and summarizing large amounts of market data to develop comprehensive market and competitive assessments.
Proven experience at financial modeling - developing detailed market size and growth estimates as well as potential revenue and profitability estimates under different scenarios.
Experience doing some qualitative market research, specifically one-on-one interviews with experts and industry executives, including identifying relevant potential candidates, developing interview discussion guides, setting up and conducting the interviews via Zoom/phone or in-person and summarizing the results.
Strong communication skills – able to summarize results of comprehensive market analyses into concise PowerPoint slides to enable executives to quickly understand the potential opportunities and challenges. Also, professional verbal skills for conducting one-on-one interviews with industry experts and/or communicating with executives at EAI.
Self-motivated and results-oriented – able to operate under limited supervision, with a sense of urgency and attention to detail. Able to structure and execute multiple stages in a project to completion.
Integrity

Travel

Most of the work will be at Epson America headquarters in Los Alamitos, California, but some travel is expected, potentially up to 10-15% of the time, primarily to research potential opportunities and meet with industry experts and potential partners.

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $73,113 and $119,596. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

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International Trade Compliance Specialist (Los Alamitos, CA, US)

Epson America is a leading manufacturer in the printer, professional imaging, projector, scanner, system devices, and factory automation categories.
The International Trade Compliance Specialist oversees all import/export compliance procedures relative to Supply Chain and ensures that product flow meets global trade policies and regulations. This includes compliance with U.S. Customs and assigning appropriate HTS Classifications.

This position is based our of Epson America's headquarters in Los Alamitos, CA with an opportunity for a hybrid schedule.

Responsibilities

Executing the day-to-day international trade compliance operational activities
Assigning Harmonized Tariff Schedule Codes (HTS), Schedule B and ECCN classifications to Epson products.
Audit both daily import entries and daily statement payments to ensure accuracy.
Support internal import and export compliance audits, including policies and procedures to ensure compliance.
Ensure compliance and comply with U.S. Customs (including HTS Classification), U.S. Dept. of Commerce and other domestic agencies such as Federal Drug Administration (FDA) and Environmental Protection Agency (EPA).
Perform quarterly audits and document findings with overseas suppliers to ensure CTPAT (Customs Trade Partners Against Terrorism) Security Profile compliance.
Screen export orders against restricted/denied partied lists.
Support import/export shipment requests and prepare documentation
Research and interpret U.S. import/export regulations, monitor changes and take necessary actions to ensure company compliance.
Responsible for retrieving and analyzing necessary import and export data for Duty Drawback claims.
Issue and coordinate Free Trade Agreement, Certificate of Origin in compliance with application regulations.
Report import/export non-compliance to Parent Company, monitor issues and create strategies to ensure compliance going forward.
Make recommendations for GTS/SAP System modifications/upgrades including testing.
Prepare annual Customs Duty Reconciliation.
Prepare data reporting as it relates to Section 301 Duties and/or other department related needs.

Skills & Qualification

5- 8 years of customs brokerage and compliance related experience
Customs Brokers License required
Experience within a corporate environment preferred
Completion of an undergraduate degree or equivalent experience (B.A or B.S)
Understanding all the elements of an import and export customs desk
Understanding of transportation and brokerage documents
Proactive in resolving problems and taking initiative to see them through

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $73,113 and $95,960. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

#LI-Hybrid

Manager, Corporate Accounting (Los Alamitos, CA, US)

Epson, a $10B global leader in high-quality consumer electronics, imaging, and point of sale printing devices, is seeking an exceptional Manager Corporate Accounting to join our Finance team. You will be responsible for leading the consolidated accounting close for Epson America, Inc. and its subsidiaries in North and Latin America. You will lead in the determination of accounting treatments and oversees compliance with Epson Group Financial and Accounting Standards. You will also manage various teams/functions located in the U.S., including Intercompany Accounting, Purchasing, and E-Store administration.

This position will be based out of Epson America’s headquarters in Los Alamitos, CA with a hybrid schedule.

Principal Accountabilities
Principal accountabilities include, but are not limited to:

Corporate Accounting

Leads monthly accounting close for North America
Conducts research on technical accounting treatments and formulates accounting policies for North and Latin America, ensuring adherence to Epson Group Financial and Accounting Standards.
Liaison with Seiko Epson accounting group, North and Latin America accounting teams and external and internal auditors
Manage quarterly external financial audits and related financial reporting
Leads and supports in the determination of accounting treatments affecting income statement and balance sheet.
Oversees compliance with Epson Group Financial and Accounting Standards.
Leads and supports monthly consolidation process and related reporting to Seiko Epson and internal management
Provides governance over SAP financial master data
Leads process for preparation and issuance of annual EAI standalone audited financial statements

Purchasing and E-Store Administration

Provides leadership to the team responsible for purchasing and E-Store administration
Processes and controls online credit card customer purchase activity
Oversees vendor master maintenance, purchasing authorization, and signature authority matrix
Oversees Concur and corporate credit card administration

Intercompany Accounting and Latin America Subsidiaries

Provides leadership to the Assistant Accounting Manager and team
Supports the timely and accurate reporting by Latin America subsidiaries

Accounts Payables

Manages process for intercompany payments with Seiko Epson
Reviews weekly payment batches

Relationship Management

Responsible for hiring, motivating, evaluating, developing group/department personnel.
Provides coaching and mentoring to team members.
Advises management and provides recommendations on personnel and problem issues (that require escalation).
Builds strong relationships within the organization and Senior Management
Builds strong relationships with counterparts at SEC and at the subsidiaries
Maintains professional relationships with peers in other corporations and outside organizations as needed.

Department Management

Operates within budgetary constraints, participates in the development of annual budget forecasts; participates in updating and reconciling operating and budget plans as required.
Develops and maintains written departmental standards and procedures.
Directly contributes to development of tactical and annual operating plans, defining goals and objectives for the group.

Required Skills & Experience

Minimum 8-12 years of relevant experience
Bachelor’s Degree required
CPA certificate with 2-4 years auditing experience is highly desirable
Public Accounting experience
Experience managing a team (direct reports)
Experience with SAP preferred
Bi-Lingual Japanese is a plus

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

#LI-Hybrid

Assistant Manager, Distribution (Indianapolis, IN, US)

Salary Range: $75,000 - $90,000/yr.

Department: Distribution Management

Shift: 2nd

Schedule: Monday - Friday, 2:45pm - 11:15pm

Some overtime may be required to fulfill job duties.

About Epson

Epson is a global technology leader dedicated to connecting people, things, and information with its original, efficient, compact, and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, smart glasses, sensing systems, and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, and robotics.

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
Annual bonus program for all employees
401K plan with company matching
Tuition reimbursement, employee assistance program, employee discounts, and much more!

Principal Accountabilities
In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:

Manages all 1st shift functions related to the physical shipping and receiving of inventory to ensure that all records are accurately maintained, inventory properly controlled, and orders filled in an efficient and timely manner.
Develops and recommends performance standards and targets for designated area(s).
Develops shipping, receiving and quality process recommendations to ensure maximum efficiencies are gained and performance standards are met.
Ensures outbound carrier schedules and appointments are coordinated to meet targeted time frames.
Ensures customer compliance requirements are adhered to for all outbound shipments.
Provides reporting, performs analysis, and makes recommendations to Manager related to performance of designated area and implements improvements.
Manages administrative functions related to shipping, receiving, inventory and other tasks as assigned.
Participates in the development, actively supports, and executes safety, security, and facility maintenance programs.
Ensures the effective use of warehouse management systems to maximize efficient use of labor, and meet shipping, inventory, and customer service goals.
Makes recommendations for the continuous improvement of the system’s utilization.
Ensures team is trained and utilizes Quality Management Systems (ISO 9001-2000) and Environmental Management Systems (ISO 14001).
Ensures systems are continually improving.
Participates in third party audits of the systems.
Responsible for hiring, motivating, evaluating, developing group/department personnel.
Provides coaching and mentoring to team members.
Advises management and provides recommendations on personnel and problem issues ( that require escalation).
Operates within budgetary constraints, participates in the development of annual budget forecasts; participates in updating and reconciling operating and budget plans as required.
Develops and maintains written departmental standards and procedures.

Requirements

Must have prior experience managing and developing leaders at the Supervisor level or higher
Must have experience leading and implementing process improvements
Previous distribution experience is preferred by not required

The starting annual base pay for this role is between USD $75,000 and $90,000/yr. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Associate Repair Technician (Depot, 1st Shift) (Indianapolis, IN, US)

Hourly Pay Rate: $17.00 - $18.00/hr.

Department: Depot-Repair

Shift: 1st

Schedule: Monday - Friday, 6:00am - 2:30pm OR 7:00am - 3:30pm

Some overtime may be required to fulfill job duties.

About Epson

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
Annual bonus program for all employees
401K plan with company matching
Tuition reimbursement, employee assistance program, employee discounts, and much more!

Principal Accountabilities

In addition to following Epson's policies & procedures, you will be responsible for the following:

Performs repairs on units under direct/limited supervision from management, following written work instructions
Inspects a unit's inner and outer housing to determine repairable or non-repairable damage
Reads & follows written technical service procedures to determine unit performance
Inspects & accurately determines test prints or images
Performs firmware upgrades
Performs final testing to confirm repair results
Accesses & uses diagnostic programs
Performs data entry tasks using available reporting systems
Performs assigned work while maintaining efficiency, yield, & quality standards
Accurately maintains electronic & paper records
Supports depot operations by performing other duties as assigned by management.

The starting annual base pay for this role is between USD $17.00 and $18.00/hr. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Associate Product Manger (Los Alamitos, CA, US)

Epson, a world leader in projection technology is seeking an exceptional Associate Product Manager for our large venue projection product management team! There’s never been a more exciting time for large scale laser projection. At Epson, we’re redefining what’s possible in the realm of AV display for Live Events and Tours, Museums, Higher Education, and House of Worship. The position is not only responsible for launching world-class laser projection hardware but envisioning, defining, and bringing to market a suite of services that address today’s and tomorrow’s customer expectations.

You will be responsible for leading the development, planning, positioning, and launching activities of assigned Epson products and providing input into the forecasting and successful procurement of product. Join a high-energy team with a strong manager coach that will support you to flourish and succeed! This position will be based out of our Los Alamitos, CA office with the opportunity for a hybrid work schedule.

What you will be doing:

Product Development

Works closely with our sales organization and customer community to understand future needs and expectations Provides input to the manager into the development of product road maps for assigned products.
Coordinates with Seiko Epson Corporation to monitor product development process and makes recommendations for meeting market needs to product management team.
Conducts and analyzes market information and provides interpretation.

Product Management

Ensures product roadmaps properly align with customer needs and expectations to drive market share growth
Conducts competitive analysis and benchmarking for assigned products. Works closely with Marketing Communications, Documentation, Service & Support, Logistics, Seiko Epson, and other groups to guide the product throughout its lifecycle.
Provides input to the manager into positioning and pricing of assigned products.
With limited guidance, follows structured processes for a complete product launch for assigned products.
Collaborates with product manager and logistics organizations to optimize product forecast and product procurement.
Provides input into key advertising and promotions tactics for assigned products.
Supports end of product lifecycle and transition to minimize inventory and ensure launch time frames are met.
Supports the company at events, including sales meetings and trade shows.
Supports the sales team in customer visits and presentations under manager supervision.
Conducts competitive analysis and benchmarking for assigned products.
Initiates and maintains relationships with industry trade groups, analysts, and publications.

Relationship Management

Establishes productive and mutually beneficial relationships with key customers across verticals
Builds strong relationships with peers and Senior Managers to best meet company goals and objectives.
Manages and leverages relationships with vendors for a specific product/service (best price, best product, etc).
Maintains professional relationships with peers in other corporations and outside organizations.

Skills and experience you will bring:

2-5 years of proven experience in product management, preferably in technology or consumer electronics.
Completion of an undergraduate program or equivalent experienceP
Passion for product management, conceptualizing and bringing solutions to market that address real customer needs and can serve to establish long-term brand affinity
Strong analytical and problem-solving skills with a data-driven mindset.
Excellent communication and presentation skills.
Ability to manage multiple projects and priorities in a fast-paced environment.
Experience working with international teams and navigating cross-cultural collaboration.
Familiarity with product lifecycle management tools and methodologies.

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $100,233 and $144,711. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

#LI-Hybrid

Business Development Manager (Chicago, IL, US)

Epson, a global leader in high-quality consumer electronics, imaging, and point of sale printing devices, is seeking an exceptional Business Development Manager to join our sales team. Under supervision, you will be responsible for winning, maintaining, and expanding relationships with assigned NSP partners. The Business Development Manager represents the entire range of Epson commercial products to assigned partners. Join a high-energy team with a strong manager coach that will support you to flourish and succeed! The ideal candidate will be located in either the Chicago area or in Connecticut.

Principal Accountabilities
In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:

Sales Strategy and Performance

Establishes productive, professional relationships with key personnel in assigned partner accounts.
Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
Sells through partner organizations to end users in coordination with partner sales resources.
Manages potential channel conflict with other Epson sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
Leads solution development efforts that best address end user needs, while coordinating the involvement of all necessary company and partner personnel.
Ensures partner compliance with partner agreements.
Drives adoption of company programs among assigned partners.

Administrative

Develops and provides Sales Operations with monthly product forecasts.
Adheres to all Epson administrative policies and procedures.
Maintains Salesforce.com account database of contacts and activities.
Provides monthly pipeline sales forecasts to sales management.
Operates within budgetary constraints.
Submits weekly activity/call reports.

What You Will Bring:

5-12 years of sales experience
Completion of an undergraduate program or equivalent experience (B.A. or B.S.)
Experience managing channel relationships
Proven success in a dynamic environment cultivating relationships with partners while demonstrating quick responsiveness

Travel:

Up to 50% travel.

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $103,691 and $178,848. This position will have a 65/35 commission plan. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

#LI-Remote

Manager, Technical Sales Support (Los Alamitos, CA, US)

Epson, a global technology leader with a long history of innovative technology, award winning products and industry leading performance has an exciting opportunity for a Manager, Technical Sales Support. This role involves leading a team of field-based technical support specialists dedicated to servicing and supporting Epson's extensive range of projectors. Your team will play a crucial role in providing business solutions during both pre-sales and post-sales activities, driving enhanced sales and ensuring high customer satisfaction. Additionally, you will be responsible for developing support coverage schedules that align with overall sales strategies.

This is a remote position located within the contiguous United States.

What you will be doing:

Technical Support

Manages the creation of a comprehensive North American technical support coverage plan for commercial AV products, to support designated group sales objectives and provides direction to support reps on assignments.
Oversees all sales support day to day activities for the group, and manages the team's required certifications, and user training.
Creates realistic coverage plans for the Technical Sales Support organization to include responsibilities for channel and end user sales support for all products.
Ensures adequate resource levels of manpower and equipment to maintain quality of service levels.
Develops and maintains ongoing training and product certification programs for Tech Support Specialists.
Develops and maintains relationships with key customers and their internal technical teams across all product lines to support sales efforts.

Sales Support

Collaborates with Sales Managers in the Sales planning process to develop mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
Ensures significant customer issues are resolved or escalated in partnership with Sales Management.
Provides feedback to Product Management and/or Seiko Epson Corporation regarding technical product activity, trends or requirements in the market place to help shape product road maps.

Consultant Channel Strategy and Engagement

Leads the development and execution of strategy for the AV consultant channel, including relationship building, training, and engagement initiatives to drive preference for Epson solutions in design specifications.
Identifies growth opportunities within the consultant community and ensures alignment with overall channel and sales strategies.

Strategic Reporting and Executive Communication

Provides regular reporting and strategic insights to senior leadership on technical sales support activities, consultant engagement, and field results.
Communicates emerging trends, customer feedback, and market intelligence to influence decision-making and long-term planning.

Relationship Management

Responsible for hiring, motivating, evaluating, developing group/department personnel
Provides coaching and mentoring to team members.
Advises management and provides recommendations on personnel and problem issues ( that require escalation).
Builds strong relationships with peers and Senior Managers to best meet company goals and objectives.
Manages and leverages relationships with vendors for a specific product/service (best price, best product, etc).
Maintains professional relationships with peers in other corporations and outside organizations.

Department Management

Operates within budgetary constraints, participates in the development of annual budget forecasts; participates in updating and reconciling operating and budget plans as required.
Develops and maintains written departmental standards and procedures.
Directly contributes to development of tactical and annual operating plans, defining goals and objectives for the group.

What you will bring:

Technical Support Experience: 5-8+ years of experience in technical support, particularly with projectors and related technologies.
Leadership: Proven ability to lead and manage a team of technical support specialists, including hiring, motivating, evaluating, and developing personnel.
Technical Expertise: Strong background in developing and maintaining training and certification programs for technical support.
Strategic Planning: Ability to create and manage comprehensive technical support coverage plans aligned with sales strategies and objectives.
Product Demonstration: Experience with product demonstrations and training clients during both pre-sales and post-sales activities.
Sales support: Experience with both resellers and end users to support sales efforts.
Travel: Willingness to travel up to 25%.
Bachelor’s degree or equivalent experience
Ability to lift and carry devices up to 50 lbs.

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $121,291 and $166,774. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

#LI-Remote

L20013 Sr. Analyst, Planning (Barueri, SP, BR)

Analista de Planejamento de Materiais Sênior

Buscamos um profissional sênior para atuar de forma estratégica no processo de planejamento de materiais para toda a América Latina. A posição envolve interação direta com fábricas globais, Centro de Distribuição Regional no Panamá, subsidiárias locais e áreas-chave como Produto, Logística e Finanças. Este papel é fundamental para garantir a disponibilidade de produtos, otimização do inventário e alinhamento regional com foco em performance e eficiência operacional.

Responsabilidades:

Participar ativamente das reuniões de PSI (Planejamento de Compras, Vendas e Inventário), apoiando as áreas de produto e negócios com dados analíticos e relatórios atualizados no IBP, assegurando a acuracidade do forecast e o alinhamento da disponibilidade de materiais;
Planejar, revisar e validar as quantidades necessárias de produtos para atendimento ao plano de vendas, respeitando as metas de inventário e diretrizes da companhia;
Desenvolver e disponibilizar relatórios e dashboards estratégicos com foco em performance de inventário e KPIs da área, garantindo visibilidade para diretoria e lideranças regionais;
Monitorar continuamente a previsão de disponibilidade mensal de produtos importados, sinalizando desvios de forma proativa aos times de Produto e Administração de Vendas;
Analisar mensalmente o giro de estoque por segmento e país, identificando riscos e oportunidades de melhoria contínua;
Realizar o planejamento de alocação de produtos para os países da região, tanto diretamente das fábricas quanto do hub logístico no Panamá, assegurando o equilíbrio entre demanda, capacidade e prioridades de mercado;
Gerenciar transferências intercompany entre subsidiárias latino-americanas com foco na otimização do inventário, mitigação de riscos de obsolescência e redução de produtos de baixo giro;
Atuar como ponto focal regional no relacionamento com as fábricas e com o time global de planejamento (SEC), representando as prioridades da América Latina e garantindo assertividade e agilidade nas decisões de alocação.

Requisitos:

Ensino Superior completo;
Inglês no mínimo intermediário/ espanhol desejável;
Experiencia em planejamento de material / produção
Experiência em SAP
Pacote Office intermediário

L20013 Sr. Analyst, Planning (Barueri, SP, BR)

Analista de Planejamento de Materiais Sênior

Responsabilidades:

Participar ativamente das reuniões de PSI (Planejamento de Compras, Vendas e Inventário), apoiando as áreas de produto e negócios com dados analíticos e relatórios atualizados no IBP, assegurando a acuracidade do forecast e o alinhamento da disponibilidade de materiais;
Planejar, revisar e validar as quantidades necessárias de produtos para atendimento ao plano de vendas, respeitando as metas de inventário e diretrizes da companhia;
Desenvolver e disponibilizar relatórios e dashboards estratégicos com foco em performance de inventário e KPIs da área, garantindo visibilidade para diretoria e lideranças regionais;
Monitorar continuamente a previsão de disponibilidade mensal de produtos importados, sinalizando desvios de forma proativa aos times de Produto e Administração de Vendas;
Analisar mensalmente o giro de estoque por segmento e país, identificando riscos e oportunidades de melhoria contínua;
Realizar o planejamento de alocação de produtos para os países da região, tanto diretamente das fábricas quanto do hub logístico no Panamá, assegurando o equilíbrio entre demanda, capacidade e prioridades de mercado;
Gerenciar transferências intercompany entre subsidiárias latino-americanas com foco na otimização do inventário, mitigação de riscos de obsolescência e redução de produtos de baixo giro;
Atuar como ponto focal regional no relacionamento com as fábricas e com o time global de planejamento (SEC), representando as prioridades da América Latina e garantindo assertividade e agilidade nas decisões de alocação.

Requisitos:

Ensino Superior completo;
Inglês no mínimo intermediário/ espanhol desejável;
Experiencia em planejamento de material / produção
Experiência em SAP
Pacote Office intermediário

L10143 Supervisor, Financial Planning (Barueri, SP, BR)

Olá, Epsonautas!

Estamos em busca de um Supervisor(a) de FP&A para integrar nossa equipe de Finanças. Nesta posição, você será responsável por coordenar e colaborar com o planejamento financeiro da empresa, monitorar os resultados e oferecer suporte à tomada de decisões estratégicas. Se você tem interesse em fazer parte desse desafio e deseja contribuir com sua expertise para nossa área, inscreva-se para a vaga!

Principais atividades:

- Coordenar e apoiar na elaboração dos ciclos de planejamento financeiro (budget/forecast).

- Preparar projeções de receitas, custos e despesas com base em dados reais, premissas financeiras e de vendas;

- Participar da construção de modelos financeiros e avaliação de projetos;

- Analisar variações de real vs. Planejado, apoiar o fechamento contábil mensal e compartilhar as análises com a gestão;

- Desenvolver relatórios gerenciais, dashboards e apresentações;

- Suportar as áreas de negócio com análises sob demanda e estudos de viabilidade econômica;

- Automatizar e padronizar relatórios utilizando ferramentas como Excel, Power BI, entre outras;

- Garantir a integridade, consistência e confiabilidade das informações financeiras utilizadas na gestão.

Requisitos:
- Ensino Superior completo nos cursos de Administração, Economia, Contabilidade ou áreas afins;
- Experiência prévia em FP&A;
- Domínio de Excel avançado e ferramentas de BI (Diferencial);

- Inglês avançado.