Careers at Epson

Jr. Tax Accountant (Bogotá, DC, CO)

Long Description

Principal Accountabilities

In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:

Support in the calculation of taxes (Federal, State and Municipal).
Support in the preparation, fill, analysis and submit taxes returns (Federal, State, Municipal).
Self-development about the National taxes laws (Federal, State, Municipals).
Support on preparation and conference of taxes payable.
Monitoring of tax litigation cases with the contracted law firm.
Support and monitoring of tax audits.
Support and monitoring of tax issues in internal and external audits.
Monitoring regular tax status through tax clearance certificates.

Jr. Tax Accountant (Bogotá, DC, CO)

Descripción larga del puesto

Responsabilidades principales

Además de las siguientes políticas y procedimientos de Epson, las responsabilidades principales incluyen, pero no están limitadas a:

Cálculo y cumplimiento tributario: Responsable del cálculo, preparación, análisis, presentación y pago oportuno de impuestos nacionales, distritales y municipales (IVA, ICA, retenciones, declaraciones federales, estatales y municipales).
Actualización normativa: Monitoreo permanente de cambios en legislación tributaria, facturación electrónica y regulaciones emitidas por la DIAN y la Secretaría de Hacienda, asegurando su correcta implementación.
Gestión de impuestos por pagar: Preparación y validación de cifras tributarias, garantizando el cumplimiento de fechas límite y la correcta ejecución de los pagos.
Medios magnéticos: Elaboración de medios magnéticos nacionales y distritales, asegurando la adecuada clasificación de información de terceros, cuentas por pagar y cuentas por cobrar.
Relación con entidades externas: Preparación y entrega de información para DIAN, Secretaría de Hacienda, consultorías externas y revisores fiscales.
Auditorías internas y externas: Atención, seguimiento y respuesta a auditorías fiscales, verificando que la información financiera esté debidamente registrada y soportada.
Litigios tributarios: Seguimiento y apoyo en procesos tributarios en coordinación con el bufete de abogados asignado.
Seguros corporativos: Gestión integral de pólizas corporativas, incluyendo renovaciones, amortizaciones y actualizaciones.
Cierres contables y corporativos: Apoyo en cierres mensuales, corporativos y fiscales, así como en la preparación de reportes y requerimientos regionales.
Pagos al exterior: Documentación y soporte de pagos al exterior, además de apoyo al área de cuentas por pagar.
Revisión y validación tributaria: Validación de cálculos, reclasificaciones necesarias y aseguramiento del cierre completo del proceso tributario hasta el pago final.
Gestión documental y reportes: Preparación de reportes corporativos, documentación para Banco de la República y atención a requerimientos cambiarios,

Principales Requisitos

Experiencia: 2 a 5 años en áreas de impuestos o contabilidad tributaria.
Formación: Contador público titulado.
Habilidades: Inteligencia emocional, comunicación efectiva, trabajo en equipo, sentido de pertenencia y alineación con políticas corporativas.
Idiomas: Inglés intermedio
Conocimiento en SAP (Preferente)
Excel intermedio

Sr. Financial Analyst (Barueri, SP, BR)

Estamos em busca de um(a) Analista Sr. Finanças com forte perfil analítico, capacidade de atuação estratégica e visão de negócio para integrar nosso time de FP&A. Essa posição terá papel fundamental na consolidação e análise de dados financeiros, suporte à tomada de decisão da liderança e acompanhamento da performance das áreas e produtos da empresa.

Responsabilidades:

- Apoiar o processo de planejamento financeiro anual e revisões trimestrais, garantindo a consistência das informações recebidas das áreas de negócio, analisando criticamente as premissas recebidas da liderança e do time comercial, assegurando a coerência com os objetivos estratégicos da companhia

- Consolidar projeções de vendas, custos e despesas, preparando simulações e cenários para tomada de decisão

- Análise detalhada do resultado (MTD/YTD), com explicações de variações relevantes em receita, custos e despesas.

- Acompanhamento do resultado de receita durante o fechamento contábil, assegurando a acurácia dos números junto à Contabilidade.

- Análises de ASP, identificação de variações e alinhamento com a área de Produtos.

- Análise de lucratividade por produto e cliente, com foco em identificar desvios, oportunidades de melhoria e apoio ao desempenho comercial.

- Consolidação de indicadores financeiros para suporte à estratégia comercial e precificação.

Requisitos:

- Graduação completa em Administração, Economia, Contabilidade ou áreas correlatas;

- Experiência prévia em FP&A ou áreas similares;
- Excel avançado, ferramentas de BI e conhecimento em PowerPoint

- Inglês Avançado
- Conhecimento de SAP (desejável módulo FI/CO)
- Perfil analítico, pró-ativo, organizado e com excelente comunicação

L20105 Sr. Financial Analyst (Barueri, SP, BR)

Responsabilidades:

- Consolidar projeções de vendas, custos e despesas, preparando simulações e cenários para tomada de decisão

- Análise detalhada do resultado (MTD/YTD), com explicações de variações relevantes em receita, custos e despesas.

- Acompanhamento do resultado de receita durante o fechamento contábil, assegurando a acurácia dos números junto à Contabilidade.

- Análises de ASP, identificação de variações e alinhamento com a área de Produtos.

- Análise de lucratividade por produto e cliente, com foco em identificar desvios, oportunidades de melhoria e apoio ao desempenho comercial.

- Consolidação de indicadores financeiros para suporte à estratégia comercial e precificação.

Requisitos:

- Graduação completa em Administração, Economia, Contabilidade ou áreas correlatas;

- Experiência prévia em FP&A ou áreas similares;
- Excel avançado, ferramentas de BI e conhecimento em PowerPoint

- Inglês Avançado
- Conhecimento de SAP (desejável módulo FI/CO)
- Perfil analítico, pró-ativo, organizado e com excelente comunicação

Sr. Tax Accountant (Barueri, SP, BR)

Analista Sênior Fiscal

Propósito da Posição

Atuar de forma técnica e analítica nos processos fiscais relacionados a tributos indiretos, impostos retidos, precificação tributária e conciliações fiscais, garantindo conformidade, integridade das informações e suporte às áreas internas. Contribuir para a melhoria contínua da área, apoiando revisões do BPO Fiscal, auditorias internas e externas e atividades complexas que demandam alto nível de detalhamento e precisão.

Principais responsabilidades:

Revisar apurações de tributos indiretos (ICMS, ICMS-ST, PIS, COFINS e IPI), garantindo conformidade fiscal.
Revisar cálculos e retenções de impostos (PCC, INSS, ISS e IRRF), assegurando conciliações e recolhimentos corretos.
Preparar e revisar obrigações acessórias como SPED Fiscal, SPED Contribuições, GIA, EFD-ICMS/IPI e REINF.
Acompanhar e revisar entregáveis do BPO fiscal, garantindo qualidade técnica e cumprimento de prazos.
Analisar impactos tributários na formação de preços (waterfall), considerando NCM, SKU e tributos aplicáveis.
Prestar suporte técnico às áreas internas e analisar impactos fiscais em operações e contratos.
Apoiar auditorias, conciliações fiscais e iniciativas de melhoria contínua nos processos tributários.

Requisitos:

Graduação completa em Contabilidade, Administração, Direito ou áreas correlatas.
Experiência sólida em tributos indiretos e impostos retidos.
Vivência com SPEDs, REINF, conciliações contábeis e interação com auditorias.
Experiência com análises tributárias aplicadas à formação de preços (Waterfall).
Experiência prévia na revisão de entregáveis de BPO Fiscal (desejável).
Domínio de ICMS, ICMS-ST, PIS, COFINS, IPI, PCC, INSS, ISS e IRRF.
Noção de IRPJ e CSLL.
Conhecimento de legislação tributária estadual e federal.
Excel intermediário/avançado; conhecimento de ERP (SAP é diferencial).
Inglês intermediário (desejável).

L20001 Sr. Tax Accountant (Barueri, SP, BR)

Descrição do trabalho longo

Propósito da Posição

Principais responsabilidades:

Revisar apurações de tributos indiretos (ICMS, ICMS-ST, PIS, COFINS e IPI), garantindo conformidade fiscal.
Revisar cálculos e retenções de impostos (PCC, INSS, ISS e IRRF), assegurando conciliações e recolhimentos corretos.
Preparar e revisar obrigações acessórias como SPED Fiscal, SPED Contribuições, GIA, EFD-ICMS/IPI e REINF.
Acompanhar e revisar entregáveis do BPO fiscal, garantindo qualidade técnica e cumprimento de prazos.
Analisar impactos tributários na formação de preços (waterfall), considerando NCM, SKU e tributos aplicáveis.
Prestar suporte técnico às áreas internas e analisar impactos fiscais em operações e contratos.
Apoiar auditorias, conciliações fiscais e iniciativas de melhoria contínua nos processos tributários.

Requisitos:

Graduação completa em Contabilidade, Administração, Direito ou áreas correlatas.
Experiência sólida em tributos indiretos e impostos retidos.
Vivência com SPEDs, REINF, conciliações contábeis e interação com auditorias.
Experiência com análises tributárias aplicadas à formação de preços (Waterfall).
Experiência prévia na revisão de entregáveis de BPO Fiscal (desejável).
Domínio de ICMS, ICMS-ST, PIS, COFINS, IPI, PCC, INSS, ISS e IRRF.
Noção de IRPJ e CSLL.
Conhecimento de legislação tributária estadual e federal.
Excel intermediário/avançado; conhecimento de ERP (SAP é diferencial).
Inglês intermediário (desejável).

Sr. Analyst, Transportation (Barueri, SP, BR)

Resumo do Cargo:

Responsável por planejar, coordenar e monitorar as operações de transporte, assegurando a eficiência, a redução de custos e o cumprimento de prazos e normas regulatórias. Atuar como referência técnica na área, liderando iniciativas de melhoria contínua e promovendo a integração entre os diversos stakeholders internos e externos.

Principais Responsabilidades:

Desenvolver e gerenciar processos de transporte terrestre, marítimo e aéreo, com foco em otimização de rotas, custos e prazos.
Garantir o cumprimento das regulamentações nacionais e internacionais relacionadas ao transporte de mercadorias.
Negociar contratos com transportadoras, operadores logísticos e outros fornecedores de serviços, assegurando melhores condições comerciais e operacionais.
Monitorar indicadores de desempenho (KPIs), como lead time, custo por tonelada, nível de serviço e avarias, implementando ações corretivas quando necessário.
Liderar projetos de melhoria contínua e inovação no transporte, aplicando metodologias como Lean, Six Sigma ou similares.
Atuar em conjunto com as áreas de logística, comércio exterior, vendas e operações para alinhar demandas e priorizar atividades críticas.
Gerenciar operações de transporte envolvendo cargas especiais, perigosas ou sensíveis, garantindo segurança e conformidade.
Realizar análises de viabilidade econômica e estudos de mercado para propor novas soluções logísticas e transportadoras.
Conduzir auditorias internas e externas em processos de transporte, identificando oportunidades de melhoria.
Treinar e capacitar equipes operacionais e administrativas envolvidas nos processos de transporte.

Requisitos:

Graduação em Logística, Administração, Engenharia, Comércio Exterior ou áreas correlatas.
Desejável especialização ou MBA em Logística, Supply Chain ou Gestão de Transportes.
Mínimo de 5 anos de experiência em operações de transporte e/ou logística.
Experiência com suporte à negociação de contratos e relacionamento com fornecedores de transporte.
Experiência em gestão de projetos logísticos e utilização de sistemas TMS (Transportation Management System).
Legislação de transporte e tributação (pedágio, ANTT, ICMS, etc.).
Legislação de seguro (PGR, DDR etc)
Operações de transporte multimodal e intermodal.
Ferramentas de análise de dados e gestão (Excel avançado, Power BI, ERP, etc.).
Metodologias de melhoria contínua (Lean, Six Sigma).
Inglês intermediário ou avançado (desejável).

L20393 Sr. Analyst, Transportation (Barueri, SP, BR)

Resumo do Cargo:

Principais Responsabilidades:

Desenvolver e gerenciar processos de transporte terrestre, marítimo e aéreo, com foco em otimização de rotas, custos e prazos.
Garantir o cumprimento das regulamentações nacionais e internacionais relacionadas ao transporte de mercadorias.
Negociar contratos com transportadoras, operadores logísticos e outros fornecedores de serviços, assegurando melhores condições comerciais e operacionais.
Monitorar indicadores de desempenho (KPIs), como lead time, custo por tonelada, nível de serviço e avarias, implementando ações corretivas quando necessário.
Liderar projetos de melhoria contínua e inovação no transporte, aplicando metodologias como Lean, Six Sigma ou similares.
Atuar em conjunto com as áreas de logística, comércio exterior, vendas e operações para alinhar demandas e priorizar atividades críticas.
Gerenciar operações de transporte envolvendo cargas especiais, perigosas ou sensíveis, garantindo segurança e conformidade.
Realizar análises de viabilidade econômica e estudos de mercado para propor novas soluções logísticas e transportadoras.
Conduzir auditorias internas e externas em processos de transporte, identificando oportunidades de melhoria.
Treinar e capacitar equipes operacionais e administrativas envolvidas nos processos de transporte.

Requisitos:

Graduação em Logística, Administração, Engenharia, Comércio Exterior ou áreas correlatas.
Desejável especialização ou MBA em Logística, Supply Chain ou Gestão de Transportes.
Mínimo de 5 anos de experiência em operações de transporte e/ou logística.
Experiência com suporte à negociação de contratos e relacionamento com fornecedores de transporte.
Experiência em gestão de projetos logísticos e utilização de sistemas TMS (Transportation Management System).
Legislação de transporte e tributação (pedágio, ANTT, ICMS, etc.).
Legislação de seguro (PGR, DDR etc)
Operações de transporte multimodal e intermodal.
Ferramentas de análise de dados e gestão (Excel avançado, Power BI, ERP, etc.).
Metodologias de melhoria contínua (Lean, Six Sigma).
Inglês intermediário ou avançado (desejável).

Jr. Logistics Analyst (Barueri, SP, BR)

Long Description

Principal Accountabilities
In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:
Under supervision:

Control KPIs for lead times, shipping, and reverse logistics.
Instruct shipments according to events requirements.
Issue documentation and support demos and consignments inventory management.
Review logistics agreements with retailers to ensure compliance with Epson policies.
Track material pickups and returns with carriers and operations.
Establish automated access controls for all involved areas.
Share SLA and KPI reports with higher levels.
Fulfill all tax and accounting requirements for logistics operations.

Analista Jr. Logística (Barueri, SP, BR)

Descrição do trabalho longo

Estamos em busca de um(a) Analista Jr – Logística & Transportes para atuar no suporte operacional da área, com foco em Logística Reversa (RMA) e acompanhamento de transportes, garantindo o cumprimento dos prazos, controle de ocorrências e aderência às políticas e procedimentos internos.Este(a) profissional atuará em interface constante com Transportadoras, áreas internas e clientes, assegurando a atualização sistêmica das informações, controle de indicadores operacionais e financeiros e suporte às demandas da operação, contribuindo para a eficiência dos processos e qualidade no atendimento.

Principais Responsabilidades
Além das seguintes políticas e procedimentos da Epson, as principais responsabilidades incluem, mas não estão limitadas a:

Executar e acompanhar processos de Logística Reversa (RMA), garantindo aderência às diretrizes internas
Validar e acompanhar fluxos logísticos junto a clientes e varejistas
Monitorar coletas, devoluções e entregas junto às transportadoras
Garantir cumprimento dos SLAs e prazos de finalização dos processos, evitando aging financeiro
Controlar e tratar ocorrências (avarias, extravios, atrasos e sinistros)
Atualizar sistemas e garantir consistência das informações operacionais
Apoiar controle de ressarcimentos, penalidades e custos de frete
Elaborar e atualizar relatórios de performance (SLA, KPI’s operacionais e financeiros)
Apoiar o cumprimento das exigências fiscais e contábeis nas operações logísticas
Atuar de forma colaborativa com áreas internas, participando de reuniões operacionais quando necessário

Principais Requisitos:

Ensino superior completo ou em andamento (Logística, Administração, Engenharia ou áreas correlatas)
Experiência de até 2 anos em rotinas de logística ou transportes
Excel intermediário
Inglês básico a intermediário (desejável)
Experiência prévia com logística reversa ou transportes será diferencial
Perfil organizado, analítico e com boa capacidade de comunicação
Proatividade, senso de urgência e foco em resolução de problemas

Supervisor, Production (Barueri, SP, BR)

Account Mgr., Disty Sales (Ciudad de México, CMX, MX)

Long Description

Principal Accountabilities

In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:

Supervise the results of the monthly plans by Wholesaler.
Coordinate the visits to Wholesalers and subsidiaries.
Supervision of the wholesale accounts Forecast.
Make strategies to detect Epson Top Distributors in wholesale and the way to develop them.
Supervise the reports of daily activities.
Delivery weekly and monthly reports.
Supervise the visits to Wholesalers (sales, purchases, marketing, etc.).
Supervise and Coordinate trainings to the area of wholesale and distributors.
Create training strategies of the different channels, with the different equipment models, its characteristics and applications.
Make suggestions of purchase order, for each wholesaler and inventories administration, and deliveries of products suggestions.
Check and analyze weekly sales out.
Supervise the administration of credit notes and payment of the wholesale channels.
Supervise the correct application of the Spiff payments to wholesalers.
Monitor the market, in order to verify prices and positioning.
Coordinate and supervise the travels to provinces in order to promote the brand, trainings, events.
Verify the correct folders making of Wholesalers and Brand Coordinators.

Other various and/or in collaboration with other areas.

Products availability. Special purchases of products, relation of shipment to wholesalers, product in BO, daily reports of sales scope, weekly of Sales Out and Inventories, Sales monthly report (Report and sales summary in the Cabinets of Ans-tracking).
Coordination of the training of the product lines, competitors information, promotions making, specific revision for each one of the assigned accounts.
Implementation of promotions, plans and follow up to punctual projects.
Projects revision in order to avoid duplication of effort and an adequate account and project monitoring. Support and follow up to projects and biddings.
POP material for shipping to wholesalers, promotional, designs revision for Webs and printed Media that the wholesalers want to communicate, etc.
Support on portfolio clean up to the orders liberation.
Product special purchases and Forecast fulfillment.
Coordinate the appropriate operation of the communication systems, as the Web site, for the orders capture of our clients, reports information to the Executives, etc.
General information of product, support materials request, suggestion of weekly purchase.
Positioning of day to day purchase orders, purchases for projects, biddings, checking of product availability, deals purchase and orders for month end, inventories revision.
Training of products, promotions effectiveness, distributors comments, Special projects and/or Biddings.
Revision of weekly sales out, products of slow movement, making and execution of action line for the deviations correction.
Events, marketing activities, communication and execution of promotions, making of marketing Plan and trainings(when needed).
Follow up and application of credit notes, application of marketing funds, application of prices protections.
Programing special receipts, reception schedules, receipt lay out from wholesalers, complaints and delivery time.

Account Mgr., Disty Sales (Ciudad de México, CMX, MX)

Descripción larga del puesto

Si tienes experiencia gestionando mayoristas , te apasiona el desarrollo de canales e impulsar resultados comerciales de alto impacto, esta oportunidad es para ti como Account Manager Disty Sales (Sell in y Sell out)

Responsabilidades principales

Además de las siguientes políticas y procedimientos de Epson, las responsabilidades principales incluyen, pero no están limitadas a:

Gestión Comercial y Desarrollo de Canales

Supervisar el plan mensual por distribuidor.
Gestionar sell in, sell out y run rate.
Desarrollar distribuidores dentro de cada mayorista.
Generar oportunidades en canales.
Monitorear precios, competencia y posicionamiento.
Negociar ventas con canales y mayoristas.

Relación con Mayoristas

Coordinar visitas a mayoristas y sus filiales.
Realizar viajes para promover la marca y capacitar.
Acompañar al mayorista en la salida del producto hacia canales pequeños.

Análisis, Reportes y Administración Comercial

Analizar ventas semanales, inventarios y proyecciones.
Supervisar reportes diarios, semanales y mensuales.
Administrar notas de crédito, pagos y spiffs.
Sugerir órdenes de compra y revisar cierres de mes.

Capacitación y Desarrollo de Marca

Coordinar capacitaciones para mayoristas y distribuidores.
Crear estrategias de formación por línea de producto.
Implementar promociones y planes comerciales.
Gestionar material POP y revisiones de diseño.

Gestión Operativa y Soporte a Proyectos

- Dar seguimiento a proyectos y licitaciones.
- Evitar duplicidad de esfuerzos y asegurar monitoreo adecuado.
- Mantener cartera limpia para liberación de pedidos.
- Coordinar sistemas de comunicación y captura de órdenes.
- Gestionar compras especiales y proyecciones.

Priincipales Requisitos

+ 5 años de experiencia en desarrollo de canales, estrategias comerciales y negociaciones con distribuidores de tecnología
Experiencia comprobada con estrategias para impulsar el sell-in y sell out.
Experiencia con Servicios de Impresión Administrada
Licenciatura concluida
Comunicación efectiva

Senior Sales Planning Analyst - Sales Compensation (Los Alamitos, CA, US)

Epson, a global technology leader, is looking for a Senior Sales Planning Analyst-Sales Compensation to join their Sales Operation Department. Epson is focused on enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships, and a commitment to the environment. Join the other exceptional people at Epson America and become part of a team focused on creating customer value, striving for excellence, and serving others. We believe in our employees and provide the tools, mentorship, and recognition they need to reach their full potential.

The Senior Sales Planning Analyst-Sales Compensation, is responsible for assisting with the implementation and management of the sales compensation plan to motivate Epson’s sales force to achieve sales goals, providing recommendations on quota methodology, and providing on-going reporting and analysis of key factors impacting sales compensation plans.

This position will be based out of Epson America’s headquarters in Los Alamitos, CA with a hybrid schedule.

What you will be doing:

Sales Compensation Administration

Interprets and enforces sales compensation program, policies and procedures to ensure adherence to program
Provides guidance to field sales on interpreting the sales compensation program
Provides recommendations on sales quota methodology and participates in quota setting process. This includes reviewing quota assignments as recommended by sales management to maintain fairness and integrity of sales compensation program
Administers all aspects of the sales compensation program (e.g.,tracking and reporting sales & quota attainment, timely commission payment, quota assignment, claims auditing, account assignment)
Assist in the evaluation of new commission system

Sales Analysis and Reporting

Assist with the monthly End-user sales data processing. This includes cleansing of raw data in POS reports, process all cleansed data, then upload into internal systems for sales claiming
Creates regular and ad-hoc reporting to analyze activity by customer, product, channel, and program
Become expert in the current sales data management systems

What you will bring:

Bachelor’s degree (B.A. or B.S.) or equivalent experience.
5–8 years of experience in sales compensation
Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data visualization.
Strong data management and reporting skills, with the ability to interpret and communicate insights clearly.
Excellent analytical and quantitative skills, with a strategic mindset and attention to detail.
Proven ability to work collaboratively across teams, with a positive, solutions-oriented approach.
A team player and mentor, capable of coaching others and contributing to a supportive team environment.
Experience with Power BI or other data visualization tools is a plus.
Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities with accuracy and efficiency.

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $93,191 and $113,900. . Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

#LI-Hybrid

Product Manager (Los Alamitos, CA, US)

Epson, a $10B global leader in high-quality consumer electronics, imaging, and point of sale printing devices, is seeking an exceptional Product Manager to join our team. You will be responsible for contributing to strategic direction and providing input into product and market development strategy and marketing plan strategies for assigned product(s), leading the development, planning, positioning, and launching activities, through to end of product life, for unique or complex Epson product(s), and forecasting and procuring products to meet inventory and business plan and financial goals. Join a high-energy team with a strong manager coach that will support you to flourish and succeed!

This position will be based out of our Los Alamitos, CA office with the opportunity for a hybrid work schedule.

Principal Accountabilities
In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:

Strategy

Contribute to strategic direction and provides input into product and market development and marketing plan strategies
Develops new business development ideas and provides recommendations and business case proposal

Product Development

Provides input into the development of product road maps for assigned product(s)
Coordinates and more independently manages relationship with Seiko Epson Corporation to monitor product development process and makes recommendations for meeting market needs and negotiate tradeoffs
Conducts and analyzes market information and makes strategic recommendations and, in some cases, decisions (ie., pricing, positioning)

Product Management

Responsible for achieving revenue and gross profit and inventory targets for assigned products
Establishes and oversees structured processes for a complete product launch for assigned product(s)
Oversees relationships with Marketing Communications, Documentation, Service/Support, Logistics, Seiko Epson Corporation, Inventory Planning, and other groups to manage the product throughout its lifecycle
Makes and substantiates recommendations regarding positioning and pricing of assigned product(s)
Identifies opportunities and provides direction to Marcom and Advertising related to execution of key advertising and promotions tactics for assigned product(s)
Oversees end of product lifecycle and transition to minimize inventory and ensure launch time frames are met
Serves as internal and external PR spokesperson and product champion for assigned product(s)
Supports the company at events, including sales meetings and trade shows
Supports the sales team in customer visits and presentations
Oversees or conducts competitive analysis and benchmarking and makes recommendations and, in some cases, decisions
Initiates and maintains relationships with industry trade groups, analysts, and publications

Desired Skills and Experience

10+ years of Product Management or related business experience in the MPS market
Strong market analysis, project management, marketing communications and strategic planning skills
Proficient in Microsoft Excel, including the ability to use formulas, pivot tables, and data validation tools to analyze and ensure accuracy of product and market data
Demonstrated analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions
Demonstrated proficiency in solving complex problems while balancing multiple objectives
Ability to sell ideas through cohesive and creative presentations
Excellent verbal and written communication skills and ability to persuade across organizational lines inside and outside the company

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $137,419 and $180,360. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

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Undergraduate Rotation Program- Artificial Intelligence Specialist (Los Alamitos, CA, US)

Epson is looking for a recent college graduate to join our Corporate IT team! Our Undergraduate Rotation Program offers a unique opportunity to dive into the exciting world of Artificial Intelligence (AI). This program will expose you to multiple areas within Epson America’s Corporate IT Department, allowing you to develop a wide range of skills and experience in AI and other cutting-edge technologies. Prepare for a future with Epson by completing this one-year program and positioning yourself for exciting opportunities within our company. Qualified applicants must have completed coursework and projects with AI.

Who is Epson?
A global technology powerhouse with a long history of innovative technology, award winning products and industry leading market performance.

Why work at Epson?

We have a well-deserved reputation for being an incredible place to work.
Is a recognized and respected employer, with a long track record of environmental and social responsibility.

What areas will I work in?

You will gain experience rotating within the Corporate IT Department focusing on AI Initiatives
- Key areas will be AI Strategy Development, AI Solutions Implementation, Proof of Concept (PoC) and Pilot Projects, Technical Consultation, Stakeholder Communication, Selection of AI Tools & Technology, Ethical AI Practices

About your experience:

Bachelor’s Degree in Computer Science or similar
Completed coursework and projects in AI
Ability to be highly productive and organized with minimal oversight from senior management.
Intermediate level of expertise in Microsoft Office (Excel, Word and PowerPoint)
Takes the initiative to “get the job done”.
Critical thinker with ability to solve complex problems.
New college graduates with relevant internship or coursework will be considered

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting hourly base pay for this role is between USD $31.95 and $37.95 (equivalent to between $66,456 and $78,936 per year based on 2,080 hours). Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

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Senior Paralegal (Los Alamitos, CA, US)

Senior Paralegal – Commercial Contracts & Legal Operations

Epson, a global technology leader recognized for innovation, reliability, and quality, has an exciting opportunity for a Senior Paralegal to join our Legal Affairs team. In this key role, you will support commercial contracting activities, legal operations, and cross-functional teams throughout the organization.

You will work closely with attorneys, business stakeholders, and external partners to help drive efficient contract processes, improve legal workflows, and support a variety of legal matters across the company. This role offers the opportunity to make an immediate impact by strengthening operational excellence within a dynamic, highly collaborative environment.

This position is based out of Epson America's headquarters in Los Alamitos, CA with an opportunity for a hybrid schedule.

What You Will Be Responsible For

Serving as a primary liaison between business teams, Legal Department attorneys, and external vendors for commercial contract support.
Managing, prioritizing, and tracking contract requests and approvals in accordance with internal policies and procedures.
Reviewing contractual documents to answer non-complex legal questions, escalating issues or risks to attorneys as appropriate.
Preparing and drafting routine, non-complex contracts, such as Statements of Work, utilizing approved templates and forms, following internal policies and procedures
Supporting litigation and pre-litigation matters by organizing and reporting information from multiple sources.
Maintaining and supporting the company’s records management program, including coordination with Sr. Counsel and administrative staff on record retention and purging.
Developing, implementing, and refining procedures to improve accuracy, approvals, record-keeping, and overall legal operations efficiency.
Maintaining and updating contracting templates, litigation templates, and internal playbooks.
Monitoring and evaluating contract-management processes to measure effectiveness and ensure compliance.
Providing general Legal Department support, including research assistance, special projects, and legal training initiatives.

Skills & Experience Needed

Contract negotiation & drafting experience: capable of reviewing and preparing routine agreements, understanding key contractual terms, and recognizing when issues require attorney escalation.
Strong business judgment: able to distinguish between matters that require legal review vs. those that can be handled independently.
Experience supporting a high-volume commercial contracting environment.
Familiarity with managing or coordinating vendor contracts, with flexibility to support additional contract types as needed.
Ability to identify potential legal or risk-related issues and flag them appropriately.
Experience maintaining templates, playbooks, or standardized legal processes.
Exceptional organizational skills with the ability to track multiple matters simultaneously.
Strong communication and collaboration skills across diverse teams and stakeholders.
Proficiency with contract-management tools, documentation systems, and general legal operations support.
Education: Bachelor’s degree (B.A. or B.S.) or equivalent experience.
Experience: 5–8 years of paralegal or contracts-focused experience.

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting hourly base pay for this role is between USD $39.82 and $54.76 (equivalent to $82,825 to $113,900 per year based on 2,080 hours) . Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

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Analyst II, New Business Strategy (Los Alamitos, CA, US)

Epson, a global technology leader, is seeking a dynamic Analyst II for New Business Strategy. This role offers an exciting opportunity to focus on strategic analysis, corporate development and research to identify and evaluate new business opportunities. The goal is to drive Epson’s growth beyond its core product categories, significantly increasing revenues and diversifying the business through organic and inorganic activities. You'll play a key role in helping Epson successfully enter high-growth sectors, leveraging the company’s core strengths in precision technology, manufacturing excellence, trusted brand reputation, and deep relationships across the imaging, printing, and projection markets.

This position is based out of Epson America’s headquarters in Los Alamitos, CA with an opportunity for a hybrid schedule.

Core Responsibilities and Duties

Market & Opportunity Analysis

Develop a strong understanding of new and adjacent market sectors by combining desk research with firsthand insights gathered through trade shows, industry events, and discussions with experts. Synthesize these inputs to build clear market profiles that capture key trends, drivers, challenges and growth dynamics.
Perform market sizing and build growth forecasting models for prospective new growth areas (volume, revenue, and profitability under different scenarios).
Identify and summarize information on key and emerging players, competitive positioning, and market dynamics in potential growth areas.
Perform qualitative market research, including expert interviews, executive discussions and Voice of Customer (VoC) studies to understand customer needs, adoption barriers, and unmet opportunities.
Support market studies to validate assumptions and refine go-to-market strategies.

Corporate Development & M&A Support

Identify and profile potential companies to partner with, invest in, or acquire in attractive growth sectors.
Support preliminary financial and commercial due diligence on acquisition and partnership candidates.
Quantify opportunities based on strategic fit with Epson’s capabilities, market presence, and technology strengths, as well as overall market potential and opportunity size.
Executive Deliverables and Reporting
Synthesize findings from research, analysis, and interviews into clear, compelling PowerPoint presentations that articulate potential opportunities, challenges, and strategic implications.
Develop executive-ready reports and summaries that distill complex market and financial analyses into concise insights to inform decision-making.
Collaborate closely with product teams and FP&A to align findings with Epson’s broader growth and investment priorities.

Requirements

Undergraduate degree (Business, Economics, or related field) or equivalent experience
Minimum 3 years of relevant professional experience in growth strategy, market assessment, or related analytical work – ideally within a strategy consulting firm / M&A advisory or within a Corporate Strategy function of a large or mid-sized corporation.
1 year of hands-on experience working on M&A highly preferred (e.g., financial and commercial due diligence and target evaluation).
Experience in market sizing, financial modeling, and performing scenario-based analyses to evaluate impacts on revenue, costs, and profitability for potential acquisition targets and/or manufacturing partnerships.
Experience conducting qualitative market research and market sizing, including one-on-one interviews with experts and industry executives.
Exposure to or familiarity with one or more of Epson’s core markets or adjacent verticals—such as visual products, printing and imaging, projection technologies, robotics, industrial solutions, and education—with an understanding of related ecosystems or customer segments.
Thorough, proactive, and results-oriented – conducts rigorous, well-researched, and detailed analyses in unfamiliar markets or technologies with the ability to manage multiple projects and maintain competing timelines.
Excellent communication and presentation skills – able to distill complex analyses into concise, executive-ready PowerPoint deliverables and articulate findings clearly in written and verbal formats.
High degree of integrity and professionalism.

Travel

Most of the work will be at Epson America headquarters in Los Alamitos, California, but some travel is expected, potentially up to 10-15% of the time, primarily to research potential opportunities and meet with industry experts and potential partners.

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $91,120 and $113,901. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

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Manager, Sales Compensation (Los Alamitos, CA, US)

The Manager, Sales Compensation plays a key role in driving sales performance and supporting Epson’s commitment to creating customer value through the strategic leadership of sales compensation and incentive programs for North America. This role leads the design, governance, and execution of programs that motivate performance, ensure fairness and accuracy, and align with business objectives and corporate goals. Partnering closely with Sales leadership, Finance, Product Management, and channel stakeholders, the Manager serves as both a people leader and subject-matter expert, developing a high-performing team while guiding analytical insights, operational excellence, and continuous improvement across the function.

This position is based out of Epson America’s headquarters in Los Alamitos, CA with an opportunity for a Hybrid schedule.

How You’ll Make an Impact:

Sales Compensation and Incentive Program Administration

Design, implement, communicate, and enforce sales compensation programs, policies and procedures to motivate sales representatives to achieve sales objectives.
Oversee effective execution of the sales compensation program (e.g., accurate, timely commission payments).
Oversee and manage incentive programs for EAI sales representatives (eg. National Account Program, National Spiff program, etc.)
Ensure alignment of sales programs with corporate goals and develops necessary controls.
Develop sales quota methodology and manage annual quota setting process.
Responsible for overseeing all sales reporting from distributor and reseller partners to compensate channel and end user sales teams.
Audit and interpret data submitted for accuracy and adherence to program guidelines.

Sales Analysis and Reporting

Oversee and create regular and ad-hoc reporting to analyze activity by customer, product, channel, and program.
Reviews and interprets complex sales and compensation data to identify trends, risks, and opportunities, providing actionable recommendations to senior leadership
Guides the team in maintaining and advancing expertise in sales data management systems and reporting tools, ensuring scalability and accuracy as business needs evolve

Relationship and Department Management

Lead, coach, and develop a team of sales compensation and planning professionals, fostering a collaborative, high-performance environment
Encourage best practices in documentation, process improvement, and knowledge sharing across the team
Act as an escalation point for complex compensation issues, partnering cross-functionally to drive resolution while maintaining program integrity
Develop trusted partnerships with peers, senior management, and key stakeholders to align sales compensation strategies with company goals.
Maintain and leverage relationships with vendors and external organizations to deliver optimal solutions and stay informed of industry best practices.

What You Will Bring:

8–10 years of progressive experience in sales compensation, sales operations, or sales planning, including people leadership responsibilities
Bachelor’s degree or equivalent experience required, MBA preferred.
Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and analytical modeling; ability to review and guide advanced analysis produced by the team
Strong analytical, quantitative, and problem-solving skills, with the ability to translate data into clear business insights and recommendations
Experience with sales compensation systems and data visualization tools (e.g., Power BI) preferred
Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining accuracy, fairness, and compliance with program guidelines

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $121,291 and $159,193. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Product Manager - LATAM Consumer Printers (Los Alamitos, CA, US)

Position Summary
This role acts as the regional technical expert for the category, driving product lifecycle management, market growth initiatives, and cross-functional alignment.
The position requires strong business acumen, technical expertise, entrepreneurial mindset, and the ability to collaborate effectively with Sales Offices across Latin America and Corporate teams in Japan.
________________________________________

Key Responsibilities

1. Product Portfolio Management

Serve as the subject matter expert for product specifications, features, competitive positioning, and technical differentiators.
Drive portfolio strategy based on customer insights, market research, competitive analysis, and business performance metrics.
Evaluate product performance (revenue, margin, market share, Net ASP, volume) and recommend optimization actions.
Provide structured feedback and requirements to Corporate (Japan) to influence future product development and roadmap decisions.
Conduct product benchmarking and competitive analysis to ensure strong market positioning.
________________________________________

2. Strategic Initiatives & New Product Launches

Identify and develop new market opportunities and growth initiatives.
Lead go-to-market strategy for new printers, accessories and services.
Define value propositions, target segmentation, product positioning, and pricing strategy.
Develop comprehensive business cases, including financial modeling and profitability analysis.
Coordinate cross-functional launch plans with Sales, Marketing, Marcom, Supply Chain, and Service teams.
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3. Sales Office Support & Regional Alignment

Provide strategic and technical support to Latin America Sales Offices.
Develop and deliver product training materials and competitive comparison tools.
Collect and synthesize customer and channel feedback to inform product and marketing strategies.
Act as liaison between Latin America and Corporate Product Teams.
Communicate regional market requirements, customer insights, and competitive dynamics.
________________________________________

_________________________________

Qualifications

Education

Bachelor’s degree in business administration, Marketing or Engineering.

Experience

5+ years of experience in Product Management, Marketing, or related commercial roles.
Experience managing product portfolios in consumer electronics, technology, or printing industry in Latin America is preferred.
Experience working in cross-functional and multicultural environments.
Experience interacting with global or corporate headquarters teams is highly desirable.
________________________________________

Core Competencies

Product Lifecycle Management
Market & Competitive Analysis
Strong Communication skills
Financial Analysis & Business Case Development
Data-Driven Decision Making
High Ownership & Accountability
Entrepreneurial Mindset
Strategic Thinking & Business Acumen

________________________________________

Work Environment

This role is based in Los Alamitos, CA and requires close collaboration with regional Sales Offices across Latin America and Corporate teams in Japan. Occasional travel may be required. English and Spanish are required; Portuguese is desirable.

________________________________________

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $137,419 and $171,772. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

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Customer Relations Representative (Los Alamitos, CA, US)

Epson is a global technology leader focused on enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships, and a commitment to the environment. From home and office printing to commercial and industrial solutions including printers, projectors, robotics, and more, Epson delivers innovative technologies that are efficient, compact, and precise. These solutions help our customers and partners achieve meaningful and lasting results.

Epson is seeking an exceptional Customer Relations Representative to join our Customer Relations team. In this role, you will provide a high level of support to customers by resolving complex concerns with professionalism, empathy, and sound judgment. Through thoughtful problem solving and effective communication, you will help ensure a positive customer experience while reinforcing trust in the Epson brand.

This position is based out our Epson America's headquarters in Los Alamitos, CA with an opportunity for a hybrid schedule.

What you will be doing:

Customer Relations

Proactively deliver superior customer service in response to end-user calls, correspondence and e-mails including complaints, product exchanges, refunds, rebates, etc.
Resolve escalated customer concerns in a timely manner.
Ensure confidentiality and security of end-user personal data.
Assure departmental guidelines are maintained to provide accuracy in all transactions and security of Epson products and assets.
Assist Teleperformance call center with their escalated end-user issues and concerns.
Escalate customer calls and correspondence to senior customer relations representatives and manager as appropriate.
Escalate company and product issues to management and/or appropriate department.
Ensure accurate data entry into the customer call logs and databases.
Build strong relationships with peers, other departments, and managers to best meet company goals and objectives.

What you will bring:

Completion of undergraduate degree or equivalent experience
Minimum 2-5 years of customer service in a call center environment handling escalated customer calls
Strong problem-solving skills with the ability to evaluate situations, apply sound judgment, and deliver appropriate resolutions
Ability to approach customer interactions with empathy, professionalism, and composure
Excellent verbal and written communication skills with the ability to clearly document customer interactions and solutions
Experience working with CRM systems (Oracle Service Cloud/RightNow preferred) Familiarity with ERP systems (SAP preferred)
Proficiency with Microsoft Office applications including Word, Excel, and Teams
Strong attention to detail and ability to maintain accurate customer records and case documentation

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting hourly base pay for this role is between USD $29.20 and $38.33 (equivalent to $60,736 to $79,726 per year based on 2,080 hours). Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

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Inside Sales Representative (Los Alamitos, CA, US)

Join a world leader in technology products and a team of hybrid inside sales professionals. You will be responsible for managing and relationship-building in a deﬁned account base for an assigned territory. Responsibilities include maintaining existing accounts while utilizing outbound eﬀorts to develop pipelines within new accounts and collaborating with the Manager in the development of a sales plan. Join a high-energy team with a strong manager coach that will support you to ﬂourish and achieve your goals. This position will be based out of our Los Alamitos, CA oﬃce with the opportunity for a hybrid work schedule.

What You Will Be Doing:

Cold call within assigned account base to drive Epson brand messaging
Establish a strong Epson presence within an account base with various technology decision-makers
Interact with all appropriate internal and external customers to insure successful implementation of sales and marketing strategies with the customer
Meet/Exceeds sales and product objectives in territory by eﬀectively utilizing available resources
Identify and understands the customer’s needs and provides solutions using Epson products, programs, and services
Keep abreast of product lines and industry trends to inform Epson management on developments and trends that may impact customers’ purchases
Identiy sales training needs of the accounts; prepares and delivers training as needed
Resolve customer issues in a timely and thorough manner; escalates issues to the manager as appropriate
Provide Sales Manager with monthly 90-day sales forecasts
Adhere to all administrative policies and procedures, utilizing and logging activities into SF.com as appropriate
Operate within budgetary constraints
Submit weekly activity/call reports, and maintains customer database

What You Will Bring:

2-5 years experience as an Inside Sales Representative or in a Call Center environment; familiarity with selling technology products a plus
Account management experience
Salesforce and Bid Desk Best Practices adherence
Excellent written and verbal communication skills
Ability to eﬀectively work independently and within a team environment to accomplish sales goals
Flexibility of traveling to tradeshows as needed
Completion of an undergraduate program (B.A. or B.S.) or equivalent experience

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting hourly base pay for this role is between USD $27.59 and $36.24 (equivalent to $57,387 to $75,379 per year based on 2,080 hours). This position will have a 70/30 commission plan. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Product Manager - Consumer (Los Alamitos, CA, US)

Regional Technical Expert for the category driving the product development, planning, positioning, and lifecycle management of Epson’s consumer inkjet printer portfolio.T his role drives product roadmap strategy with a strong focus on hardware innovation, while also supporting integrated software and solutions that enhance the end-user experience.

The position requires strong business acumen, technical expertise, entrepreneurial mindset, and the ability to collaborate effectively across global and cross-functional teams.

You will be based out of Epson America’s headquarters in Los Alamitos, CA with an opportunity for a hybrid schedule.

What You Will Do

Provide input into the development of product roadmaps for assigned product lines
Coordinate with parent company in Japan to monitor product development and recommend actions to meet market needs
Conduct and analyze market information and make product recommendations
Contribute to achieving revenue and gross profit targets for assigned products
Establish and support structured processes for complete product launches
Partner closely with Marketing Communications, Documentation, Service & Support, Logistics, and other cross-functional teams to manage products throughout their lifecycle
Recommend product positioning and pricing strategies
Provide recommendations for key advertising and promotional tactics
Manage product lifecycle activities to minimize inventory and ensure timely launches
Serve as an internal and external product spokesperson and champion
Support company events, including sales meetings and trade shows
Assist sales teams with customer visits and presentations
Conduct competitive analysis and benchmarking to inform strategy
Build and maintain relationships with industry groups, analysts, and publications
Build relationships with internal stakeholders and global teams to achieve business objectives
Manage and leverage vendor relationships to deliver best-in-class products and pricing

What We’re Looking For

Strategic thinker with the ability to translate market insights into actionable product roadmaps
Strong cross-functional collaboration skills, with experience working across global teams
Ability to balance technical product knowledge with business and financial acumen
Comfortable operating in a fast-paced, matrixed environment with multiple priorities
Effective communicator and influencer across all levels of the organization
Ability to travel as needed

Skills & Experience

5–8 years of product management or related experience, preferably in consumer electronics, technology, or hardware-focused industries
Experience working in cross-functional and multicultural environments; experience interacting with global or corporate headquarters teams is highly desirable
Demonstrated experience in product lifecycle management, including roadmap planning, forecasting, and pricing strategy
Familiarity with hardware product development processes; experience with integrated hardware/software solutions is a plus
Strong analytical skills with ability to interpret market data, competitive insights, and financial metrics
Bachelor’s degree or equivalent experience

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $137,419 and $171,772 Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Supervisor, Distribution (Service Parts, 1st Shift) (Plainfield, IN, US)

Salary Range: $70,000 - $80,000/yr.

Department: Service Parts

Shift: 1st

Schedule: Monday - Friday, 5:45am - 2:15pm

Some overtime may be required to fulfill job duties.

About Epson

Epson is a global technology leader dedicated to connecting people, things, and information through its original, efficient, compact, and precision technologies. Our product lineup includes inkjet printers, digital printing systems, 3LCD projectors, smart glasses, sensing systems, and industrial robots. We are committed to driving innovation and exceeding customer expectations in inkjet, visual communications, and robotics.

We are currently looking for a Supervisor, Distribution to join our team on 1st Shift in our fast-paced warehouse environment.

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, and vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
401(k) plan with company match
Tuition reimbursement, Employee Assistance Program (EAP), employee discounts, and much more!

What You Will Be Doing

As a Supervisor, Distribution, you will:

Supervise shipping and receiving operations to ensure accurate records, inventory control, and timely order fulfillment
Develop and improve processes related to shipping, receiving, quality, and rework to enhance efficiency and meet performance standards
Coordinate inbound and outbound carrier schedules to meet delivery timelines
Ensure compliance with customer shipping requirements
Recommend improvements for space utilization and workflow
Prepare reports and communicate performance metrics to team and management
Support and enforce safety, security, and facility maintenance programs
Maintain and approve accurate payroll records
Utilize warehouse management systems to optimize labor and meet operational goals
Recommend and implement system improvements
Ensure compliance with ISO 9001 and ISO 14001 standards; participate in audits and serve as an ISO team member
Hire, train, evaluate, and develop team members
Provide coaching, mentoring, and performance feedback
Advise management on personnel and operational issues requiring escalation
Build strong relationships with peers, senior managers, and vendors
Operate within budgetary constraints and assist in budget planning and reconciliation
Develop and maintain departmental standards and procedures
Contribute tactical and annual operating plans, defining goals and objectives for the team

What You Will Bring

Your background and experience should include:

Minimum of 2–3 years of supervisory experience in a warehouse or distribution center environment
Experience with inventory management systems (e.g., WMS, ERP) preferred
Familiarity with shipping/receiving processes and carrier coordination
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to analyze data and generate performance reports
Problem-solving mindset with a focus on continuous improvement

The starting annual base pay for this role is between USD $70,000 and $80,000 per year. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Supervisor, Technical (Depot, 1st Shift) (Plainfield, IN, US)

Salary Range: $70,000 - $80,000/yr.

Department: Depot-Repair

Shift: 1st

Schedule: Monday - Friday, 6:00am - 2:30pm

Some overtime may be required to fulfill job duties.

About Epson

We are currently looking for a Supervisor, Technical to join our team on 1st Shift in our Repair Depot.

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, and vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
401(k) plan with company match
Tuition reimbursement, Employee Assistance Program (EAP), employee discounts, and much more!

What You Will Be Doing

As a Supervisor, Distribution, you will:

Establish and maintain performance and quality standards for the technical operations group.
Supervise, direct, and coordinate the efforts of technicians and report failures to Management.
Lead the technicians to ensure efficient processes.
Coordinate all department activities and interface with inter-department managers.
Maintain performance goals related to quality and productivity.
Achieve or exceed planned production output.
Ensure that team focuses on exceeding customer expectations in all aspects of the Depot operations.
Manage multiple projects and assignments.
Coordinate staff movement and training schedules in order to ensure that the Depot is properly staffed to achieve operational goals.
Establish and maintain a regular presence on the Depot floor/assigned departments.
Prepare reports according to customer requirements.
Motivate employees and create a positive work environment.
Regularly meet with leadership team and staff.
Coordinate cost savings activities and process improvements within the Depot operations.
Identify exceptions to performance standards and take immediate corrective actions.
Address employee issues timely and conduct discipline as needed.
Conduct performance evaluations and performance management activities.
Implement operational policies and procedures and ensure compliance.
Manage administrative functions and reports.
Effectively disseminate administrative and operational information.
Work with Human Resources to ensure compliance to all Company policies.
Interview and evaluate candidates for vacant positions.
Assists in the identification of processes, systems, equipment, and technologies required to maintain and improve the performance of technical and service operations
Support depot operations by performing other duties as assigned by management.

What You Will Bring

Your background and experience should include:

Minimum of 2–3 years of supervisory experience in a warehouse or manufacturing environment
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to analyze data and generate performance reports
Problem-solving mindset with a focus on continuous improvement

Assistant Manager, Distribution - 1st Shift (Plainfield, IN, US)

Salary Range: $75,000 - $94,000/yr.

Department: Distribution Management

Shift: 1st

Schedule: Monday - Friday, 7:00am - 3:30pm

Some overtime may be required to fulfill job duties.

About Epson

Epson is a global technology leader dedicated to connecting people, things, and information with its original, efficient, compact, and precision technologies. With a lineup ranging from inkjet printers and digital printing systems to 3LCD projectors, smart glasses, sensing systems, and industrial robots, the company focuses on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables, and robotics.

We are currently looking for an Assistant Manager, Distribution to join our team on 1st Shift in our fast-paced warehouse environment.

Employee Benefits

Comprehensive medical, dental, and vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
Annual bonus program for all employees
401(k) plan with company matching
Tuition reimbursement, employee assistance program, employee discounts, and much more

What You Will Be Doing

As an Assistant Manager, Distribution you will:

Lead all 1st shift operations related to shipping and receiving inventory, ensuring accurate records, proper inventory control, and timely order fulfillment
Set performance standards and targets for your team and designated areas
Identify and implement process improvements in shipping, receiving, and quality to boost efficiency
Coordinate outbound carrier schedules and appointments to meet delivery timelines
Ensure outbound shipments meet customer compliance requirements
Provide performance reports and analysis, and recommend improvements to your manager
Oversee administrative tasks related to shipping, receiving, and inventory
Support and execute safety, security, and facility maintenance programs
Maximize the use of warehouse management systems to improve labor efficiency and meet service goals
Recommend system enhancements for continuous improvement
Ensure team training and compliance with ISO 9001-2000 (Quality Management) and ISO 14001 (Environmental Management) standards
Participate in third-party audits
Hire, motivate, evaluate, and develop team members
Provide coaching and mentoring to your team
Advise management on personnel matters and escalate issues when needed
Work within budgetary guidelines and assist in developing and reconciling annual budgets
Create and maintain written departmental standards and procedures

What You Will Bring

Your background and experience should include:

Proven experience managing and developing leaders at the Supervisor level or higher
A track record of successfully leading and implementing process improvements
Strong understanding of warehouse operations, logistics, and supply chain management
Experience with warehouse management systems (WMS) and ERP platforms
Ability to analyze data and generate actionable insights to improve operational efficiency
Excellent communication and interpersonal skills, with the ability to lead cross-functional teams
Demonstrated success in driving safety, quality, and compliance initiatives
Strong organizational and time management skills, with the ability to prioritize and manage multiple projects
Experience working in a fast-paced, high-volume distribution or manufacturing environment
Lean Six Sigma certification or similar process improvement training (preferred)
Bachelor’s degree in Business, Supply Chain, Operations Management, or a related field (preferred)

The starting annual base pay for this role is between USD $75,000 and $94,000 per year. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Associate Repair Technician - 2nd Shift (Plainfield, IN, US)

Hourly Pay Rate: $18.00 - $19.00/hr.

Department: Depot-Repair

Shift: 2nd

Schedule: Monday - Friday, 2:45pm - 11:15pm

Some overtime may be required to fulfill job duties.

About Epson

We are currently looking for Associate Repair Technicians to join our team on 2nd shift in our fast-paced repair depot environment.

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, and vision insurance effective on Day 1
Generous paid time off, including vacation, sick leave, and holidays
Annual bonus program for all employees
401(k) plan with company matching
Tuition reimbursement, Employee Assistance Program, employee discounts, and more

What You Will Be Doing

As an Associate Repair Tech, you will play a key role in our repair depot operations by:

Performing repairs on units under direct or limited supervision, following written work instructions
Inspecting unit housing (internal and external) to assess repairable vs. non-repairable damage
Reading and following technical service procedures to evaluate unit performance
Inspecting and accurately interpreting test prints or images
Performing firmware upgrades
Conducting final testing to confirm repair results
Accessing and using diagnostic programs
Entering data using available reporting systems
Maintaining efficiency, yield, and quality standards while performing assigned tasks
Accurately maintaining electronic and paper records
Supporting depot operations by performing other duties as assigned by management

What You Will Bring

Your background and experience should include:

Basic understanding of electronics or mechanical systems preferred
Ability to follow written instructions and technical procedures accurately
Strong attention to detail and commitment to quality
Familiarity with computers and basic software applications (e.g., Microsoft Office, data entry systems)
Good communication and teamwork skills

The starting annual base pay for this role is between USD $18.00 and $19.00/hr. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Forklift Operator - All Shifts (Plainfield, IN, US)

Hourly Pay Rate: $18.00 - $20.50/hr.

Shifts: 1st & 2nd

1st Shift: Monday - Friday, 5:45am-2:15pm

2nd Shift: Monday-Friday, 2:45pm-11:15pm

Some overtime may be required to fulfill job duties.

About Epson

We are currently looking for Forklift Operators to join our team on 1st & 2nd Shift in our fast-paced warehouse environment. Whether you've operated forklift before or are brand new to warehouse equipment, we'll provide trainning to get you certified and confident.

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, and vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
Annual bonus program for all employees
401(k) plan with company matching
Tuition reimbursement, Employee Assistance Program (EAP), employee discounts, and much more!

What You Will Be Doing

As a Forklift Operator, you will play a key role in our warehouse operations by:

Safely operating reach trucks, order pickers and other material handling equipment (training provided)
Loading and unloading trailers and containers
Picking, packing, and shipping customer orders
Performing putaway of inbound shipments
Ensuring compliance with safety and documentation procedures
Participating in cycle counts and maintaining a clean work area

What You Will Bring

Your background and experience should include:

Willingness to learn and work safely
Familiarity with Warehouse Management Systems (WMS) and RF scanners is a plus
Ability to work overtime as needed
Strong attention to detail
No forklift experience required - we will train you

Apply today and start as early as next week!

The starting annual base pay for this role is between USD $19.00 and $20.50/hr. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Supervisor, Distribution (LTL, 2nd Shift) (Plainfield, IN, US)

Salary Range: $70,000 - $80,000/yr.

Department: LTL

Shift: 2nd

Schedule: Monday - Friday, 2:45pm - 11:15pm

Some overtime may be required to fulfill job duties.

About Epson

We are currently looking for a Supervisor, Distribution to join our team on 2nd Shift in our fast-paced warehouse environment.

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, and vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
401(k) plan with company match
Tuition reimbursement, Employee Assistance Program (EAP), employee discounts, and much more!

What You Will Be Doing

As a Supervisor, Distribution, you will:

Supervise shipping and receiving operations to ensure accurate records, inventory control, and timely order fulfillment
Develop and improve processes related to shipping, receiving, quality, and rework to enhance efficiency and meet performance standards
Coordinate inbound and outbound carrier schedules to meet delivery timelines
Ensure compliance with customer shipping requirements
Recommend improvements for space utilization and workflow
Prepare reports and communicate performance metrics to team and management
Support and enforce safety, security, and facility maintenance programs
Maintain and approve accurate payroll records
Utilize warehouse management systems to optimize labor and meet operational goals
Recommend and implement system improvements
Ensure compliance with ISO 9001 and ISO 14001 standards; participate in audits and serve as an ISO team member
Hire, train, evaluate, and develop team members
Provide coaching, mentoring, and performance feedback
Advise management on personnel and operational issues requiring escalation
Build strong relationships with peers, senior managers, and vendors
Operate within budgetary constraints and assist in budget planning and reconciliation
Develop and maintain departmental standards and procedures
Contribute tactical and annual operating plans, defining goals and objectives for the team

What You Will Bring

Your background and experience should include:

Minimum of 2–3 years of supervisory experience in a warehouse or distribution center environment
Experience with inventory management systems (e.g., WMS, ERP) preferred
Familiarity with shipping/receiving processes and carrier coordination
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to analyze data and generate performance reports
Problem-solving mindset with a focus on continuous improvement

Lead Material Handler (Service Parts, 1st Shift) (Plainfield, IN, US)

Hourly Pay Rate: $25.00 - $31.00/hr.

Department: Service Parts

Shift: 1st

Schedule: Monday - Friday, 5:45am - 2:15pm

Some overtime may be required to fulfill job duties

About Epson

We are currently looking for a Lead Material Handler to join our team on 1st Shift in our fast-paced warehouse environment.

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, and vision insurance effective Day 1
Generous paid time off, including sick time, vacation, and holidays
401(k) plan with company match
Tuition reimbursement, Employee Assistance Program (EAP), employee discounts, and much more!

What You Will Be Doing

As a Lead Material Handler you will:

Review receiving flow throughout the day to ensure proper resource allocation
Review and communicating job specifications to ensure products are received according to instructions
Communicate with corporate personnel regarding order status, compliance issues, and inventory updates
Assist with tracking performance metrics and other data
Ensure warehouse staff are at their workstations on time
Communicate department goals and standards, and taking appropriate action as needed
Conduct random quality control audits of inbound shipments to ensure compliance
Coordinate cycle counting activities
Monitor dock activity and product flow
Train employees in methods and procedures
Conduct safety training and enforcing safety programs
Ensure assigned warehouse areas are clean, orderly, and inventory is properly located
Ensure the team is trained in and utilizes Quality Management Systems (ISO 9001:2000) and Environmental Management Systems (ISO 14001)
Support continuous improvement of systems
Assist with hiring, motivating, evaluating, and developing department personnel
Provide coaching and mentoring to team members
Advise management and offering recommendations on personnel and escalated issues
Build strong relationships with peers and senior managers to support company goals
Manage and leveraging vendor relationships for optimal pricing and product quality
Maintain professional relationships with peers in other corporations and external organizations

What You Will Bring

Your background and experience should include:

Minimum 2–3 years of experience in a distribution center or warehouse environment
At least 1 year of experience in a team lead or supervisory role, preferably in a logistics or warehouse setting
Strong understanding of warehouse operations, including receiving, inventory control, and shipping
Familiarity with WMS (Warehouse Management Systems) and basic ERP systems
Proven ability to lead, train, and motivate teams to meet performance goals
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Ability to work in a fast-paced, deadline-driven environment
Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook)

The starting annual base pay for this role is between USD $25.00 and $31.00/hr. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Manager, Distribution (Plainfield, IN, US)

Epson is a global technology leader dedicated to enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships, and a commitment to the environment. Across industries, from home and office to commercial and industrial solutions, Epson delivers innovative, efficient, and precise technologies that drive lasting impact.

We are seeking a Distribution Manager who leads with a people‑first mindset and a deep commitment to safety, operational excellence, and continuous improvement. This role oversees all warehouse functions—including inbound, outbound, inventory control, storage, and rework—ensuring our teams are supported, our processes are efficient, and our customer and quality commitments are consistently met.

The ideal leader builds a culture of accountability, engagement, and respect while empowering supervisors and frontline teams to perform at their best. By leveraging warehouse management systems, strong processes, and data‑driven decision making, the Distribution Manager will drive performance, enhance service levels, and deliver sustainable cost savings across the operation

Distribution Manager – Key Responsibilities

Distribution Center Operations

Lead all warehouse functions—including shipping, receiving, inventory control, storage, and rework—to ensure accurate records, strong inventory integrity, and timely, efficient order fulfillment.
Establish and maintain performance standards, KPIs, and operational targets for assigned areas.
Design and refine processes that maximize efficiency, service levels, and labor utilization.
Identify cost effective transportation methods and ensure carrier schedules, appointments, and customer compliance requirements are met.
Ensure adequate materials, supplies, and resources are available to support daily operations.
Develop and optimize warehouse layouts to improve space utilization and workflow.
Provide reporting and analysis on operational performance, recommending and implementing improvements in partnership with the Senior Manager.
Oversee administrative functions including billing, inventory transfers, export documentation, and other assigned tasks.
Support and execute safety, security, and facility maintenance programs to maintain a safe, compliant, and well-run operation.

Projects/Rework

Manage all project and rework activities to ensure customer schedules, quality expectations, and shipping commitments are consistently achieved.
Strategic Planning
Analyze volume forecasts and develop recommendations for space planning, storage strategies, labor requirements, equipment needs, and transportation capacity.
Warehouse Management System
Ensure effective use of Warehouse Management Systems to optimize labor, accuracy, and throughput across inbound, outbound, inventory, and rework operations.
Lead designated aspects of WMS implementation and stabilization.
Recommend enhancements and drive continuous improvement in system utilization.

Quality and Environmental Management Systems

Ensure team training and adherence to Quality Management Systems (ISO 9001) and Environmental Management Systems (ISO 14001).
Support ongoing system improvements and participate in third party audits.

Relationship & People Leadership

Recruit, develop, motivate, and evaluate supervisors and frontline team members.
Provide coaching, mentoring, and performance feedback to build capability and strengthen leadership effectiveness.
Partner with management on personnel matters requiring escalation and resolution.
Build and maintain strong relationships with vendors, carriers, and customers to support operational goals.

Department & Financial Management

Operate within budgetary guidelines; contribute to annual budget development and ongoing financial reviews.
Develop and maintain departmental procedures, standards, and documentation.
Contribute to tactical and annual operating plans, defining goals and objectives for the department.

What You’ll Bring

People Leadership & Culture

8+ years of progressive warehouse or distribution leadership experience, including leading through supervisors and frontline leaders
Proven success coaching, developing, and holding teams accountable in a fair and consistent manner
Strong leadership presence with the ability to build trust, motivate teams, and maintain visibility on the warehouse floor
Demonstrated ability to create a culture of accountability, engagement, and respect aligned with company values

Operational & Strategic Expertise

Deep experience in inbound, outbound, inventory control, and rework operations within a high-volume distribution environment.
Strong financial and operational acumen, including labor management, productivity optimization, service level performance, and cost stewardship.
Strategic thinker with the ability to anticipate challenges, interpret performance metrics, and drive continuous improvement.
Experience with WMS platforms (SAP, EWM, or similar) and process optimization initiatives.

Change & Business Leadership

Experience leading operational or cultural change, including managing resistance constructively and sustaining improvements.
Ability to align teams around clear goals, communicate effectively across functions, and reinforce company values through actions and results.
Strong cross functional collaboration skills and the ability to influence at multiple levels.

Education & Requirements

Bachelor’s degree or equivalent combination of education and experience
Familiarity with ISO 9001 and ISO 14001 environments preferred
Ability to lift up to 50 lbs and work in a warehouse environment as needed

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

- Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
- Generous paid time off, including sick time, vacation, and holidays
- Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
- 401K plan with company matching
- Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $100,250 and $131,250. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

ECommerce Product Marketing Manager (Seattle, WA, US)

We’re seeking a results-driven product marketing manager to join our team. You will support our e-commerce marketing strategy for consumer products and be a crucial team member in driving our e-commerce transformation initiative for organizational growth. You will work closely with various departments to optimize online sales funnels and search strategy and ensure an exceptional online shopping experience. This role requires a combination of strong communication and data-analytics skills to assist with driving growth across the organization.

If you are a results-driven professional passionate about products, e-commerce, digital marketing, and data analytics with a proven track record of driving growth, we’d love to hear from you. We offer a vibrant work environment, growth potential, and a competitive benefits package.

Location: Seattle Area (Remote) or Los Alamitos, CA (Hybrid at Epson America's Headquarters)

Key Objectives of Role:

Support the E-Commerce Lead in executing strategic marketing initiatives to grow online sales across Amazon, Epson brand store and retail partner websites.
Assist in the development and refinement of search engine optimization (SEO), paid media, and content strategies to improve visibility and conversion.
Collaborate on cross-functional planning to align e-commerce efforts with broader product marketing and business goals.
Help identify and implement opportunities for digital shelf optimization and enhance customer experience.
Contribute to the development of performance dashboards and reporting frameworks to monitor KPIs and inform decision-making (KPIs such as traffic, conversion rates, sales, and customer satisfaction).

Core Responsibilities

Works closely with other Product Managers, Marketing Communications, Sales, Logistics, Finance and other groups to manage the product throughout its lifecycle.
Track strategy performance during Test & Learn to grow and enhance digital customer engagements and sales conversion.
Partner with the E-Commerce Lead to overview day-to-day operations of e-commerce campaigns, promotions, and product launches.
Coordinate with internal teams (Product, Sales, Creative, Analytics) and external partners (agencies, platforms) to ensure timely execution of e-commerce initiatives.
Assist in managing content updates, catalog maintenance, and merchandising strategies across retailer platforms.
Support the creation and optimization of A+ content, brand stores, and advertising assets.
Analyze campaign performance and consumer behavior to provide actionable insights and recommendations using 3rd party data tools such Stackline.
Help prepare presentations, reports, and strategic documents for leadership and cross-functional stakeholders.
Stay current on e-commerce trends, platform updates, and competitive activity to inform strategy and execution.
Coordinates cross-functionally and communicates strategic and tactical marketing directions and plans to partners.
Measures and communicates effectiveness of marketing programs and campaigns to continually improve resource optimization and efficiency and accelerate sales.

Relationship Management

Build strong relationships with peers and Senior Managers to best meet company goals and objectives.
Manage and leverage relationships with marketing vendors, industry trade groups, analysts, and publications.

Skills and Experience

3-5 years of proven experience in e-commerce marketing
Highly proficient with data analytics
Expertise (at least 3 years of recent experience) working in Amazon Vendor Central
Management of large, complex catalogs with bulk content and variation updates
Assisted with strategy and execution of Sponsored Ads and DSP campaigns tied to retail goals
Vendor central analytics, Brand Analytics, and retail media measurement tools experience
Assisted with brand store, A+ content, digital shelf optimization as well as content implementation across all retailers.
Completion of an undergraduate program or equivalent experience, MBA preferred

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

Senior Specialist, Brand Marketing and Engagement (Los Alamitos, CA, US)

The Sr. Specialist, Brand Marketing and Engagement will support social, advertising, and brand marketing initiatives with a strong emphasis on partnerships and promotional programs that drive awareness and engagement for Epson America, including efforts with the LPGA. In this role, the specialist will act as a key liaison between internal teams and external partners, ensuring marketing assets are successfully developed and leveraged across all marketing platforms.
The position will serve as a day to day point of contact for LPGA personnel and professional golfers, assisting with the planning, organization, and execution of events to ensure seamless delivery. Additionally, the specialist will contribute to integrated marketing strategies that support business goals, collaborate with internal teams and external agencies/partners to help promote Epson products through defined channels, assist and track marketing budgets, and report on ROI and KPIs to guide ongoing optimization.

The ideal candidate is highly organized and detail oriented with an interest in partnerships. This role offers meaningful, hands on experience across key areas of brand marketing, including event coordination, partner communications, content support, and performance reporting. The candidate should be proactive, collaborative, and eager to contribute to the execution of marketing programs that elevate Epson’s brand presence and engagement.

You will be based out our Epson America's headquarters in Los Alamitos, CA, with an opportunity for a hybrid schedule.

Role and Responsibilities

Support the development and execution of integrated marketing programs across advertising, social media, PR, events, and partnerships.
Assist in tailoring marketing strategies and plans to support brand and business objectives.
Help manage regional partnership and sponsorship programs, ensuring assets are fully leveraged and aligned with brand guidelines.
Serve as a day to day liaison with external partners—including the LPGA—supporting communications, approvals, benefit tracking, and fulfillment.
Coordinate and support partnership activations across live events, community programs, customer experiences, and employee engagement initiatives.
Assist with planning and executing events and experiential programs, ensuring alignment with partner and organizational goals.
Provide onsite logistical support at events as needed, serving as a representative for Epson.
Support the development and organization of partnership related content such as social assets, digital materials, and campaign collateral.
Work closely with marketing and social teams to ensure timely content delivery, posting, and asset management.
Maintain and track marketing assets, collateral, and sales tools for internal and external use.
Assist with budget management, including tracking spend, processing invoices, reconciling expenses, and maintaining documentation.
Support performance reporting by helping track KPIs and metrics across marketing and partnership initiatives.
Ensure timely, clear communication with internal teams and external partners to support smooth execution of all programs.

Minimum Skills and Experience Requirements

Requires 5 yrs. years of experience ; experience managing events and marketing communications programs a plus
Excellent written and verbal communication skills
Excellent interpersonal abilities, capable of working effectively with diverse teams and stakeholders.
Demonstrated ability analyzing results and writing concise reports recapping programs.
Ability to work independently utilizing effective problem-solving skills to implement marketing initiatives.
Knowledge of sponsorships or marketing partnerships preferred but not required

Education

Completion of an undergraduate program in marketing, advertising, communication, or a related field. (B.A. or B.S.)

Travel

Up to 30% travel required including weekends to on-site events as needed.

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $93,854 and $117,318. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Associate Repair Technician - 1st Shift (Plainfield, IN, US)

Hourly Pay Rate: $17.00 - $18.00/hr.

Department: Depot-Repair

Shift: 1st

Schedule: Monday - Friday, 6:00am - 2:30pm OR 7:00am - 3:30pm

Some overtime may be required to fulfill job duties.

About Epson

We are currently looking for Associate Repair Technicians to join our team on 1st shift in our fast-paced repair depot environment.

Employee Benefits

We offer an outstanding benefits package, including:

Comprehensive medical, dental, and vision insurance effective on Day 1
Generous paid time off, including vacation, sick leave, and holidays
Annual bonus program for all employees
401(k) plan with company matching
Tuition reimbursement, Employee Assistance Program, employee discounts, and more

What You Will Be Doing

As an Associate Repair Tech, you will play a key role in our repair depot operations by:

Performing repairs on units under direct or limited supervision, following written work instructions
Inspecting unit housing (internal and external) to assess repairable vs. non-repairable damage
Reading and following technical service procedures to evaluate unit performance
Inspecting and accurately interpreting test prints or images
Performing firmware upgrades
Conducting final testing to confirm repair results
Accessing and using diagnostic programs
Entering data using available reporting systems
Maintaining efficiency, yield, and quality standards while performing assigned tasks
Accurately maintaining electronic and paper records
Supporting depot operations by performing other duties as assigned by management

What You Will Bring

Your background and experience should include:

Basic understanding of electronics or mechanical systems preferred
Ability to follow written instructions and technical procedures accurately
Strong attention to detail and commitment to quality
Familiarity with computers and basic software applications (e.g., Microsoft Office, data entry systems)
Good communication and teamwork skills

The starting annual base pay for this role is between USD $17.00 and $18.00/hr. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Technical Product Manager (Los Alamitos, CA, US)

The Technical Product Manager will be responsible for contributing to strategic direction and providing input into product and market development strategy and marketing plan strategies for assigned product(s), leading the development, planning, positioning, and launching activities, through to end of product life, for unique or complex Epson products, and forecasting and procuring products to meet inventory and business plan and financial goals. Collaborates with parent company Seiko Epson, Manufacturers, Epson America Senior Management, other Product Management teams, Marketing Communications, Service & Service, and Sales Management.

What you will be doing:

Strategy

Contribute to strategic direction and provides input into product and market development and marketing plan strategies.
Develops new business development ideas and provides recommendations and business case proposal.
Work closely with sales team to engage prospective customers early in the sales cycle. Understand customer business challenges, technical requirements, and installation environments to translate into product configuration recommendations.

Product Development

Provides input into the development of product road maps for assigned product(s).
Coordinates and more independently manages relationship with SEC to monitor product development process and make recommendations for meeting market needs and negotiate tradeoffs.
Conducts and analyzes market information and makes strategic recommendations and, in some cases, decisions (ie., pricing, positioning).

Product Management

Responsible for achieving revenue and gross profit and inventory targets for assigned products.
Establishes and oversees structured processes for a complete product launch for assigned product(s).
Oversees relationships with Marketing Communications, Documentation, Service/Support, Logistics, SEC, and other groups to manage the product throughout its lifecycle.
Makes and substantiates recommendations regarding positioning and pricing of assigned product(s).
Identifies opportunities and provides direction to Marcom and Advertising related to execution of key advertising and promotions tactics for assigned product(s).
Oversees end of product lifecycle and transition to minimize inventory and ensure launch time frames are met.
Serves as internal and external PR spokesperson and product champion for assigned product(s).
Supports the company at events, including sales meetings and trade shows.
Supports the sales team in customer visits and presentations.
Provide training and enablement for sales teams and partners: ensure they understand our product features, competitive differentiators, installation/service best practices.
Oversees or conducts competitive analysis and benchmarking and makes recommendations and, in some cases, decisions.
Initiates and maintains relationships with industry trade groups, analysts, and publications.
Lead preparation of technical proposals, response to RFIs/RFPs, develop system architectures, define BOMs, serviceability, integration with video/AV ecosystems.

Minimum Experience Requirements

3 to 5+ years of experience in product management or pre-sales/solutions engineering for direct view LED systems (narrow pitch <2.5mm, indoor/outdoor).
Strong technical understanding of LED display systems: modules, drivers, video processing, controllers, installation/serviceability issues.
Completion of an undergraduate program or equivalent experience (Engineering discipline preferred)

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
401K plan with company matching
Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $146,750 and $192,610. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.